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Service Management Specialist

2 weeks ago

Chennai, Tamil Nadu, India beBeeServicemanagement Full time ₹ 40,00,000 - ₹ 50,00,000
Service Management Specialist

This is a role where you will execute the Service Management strategy at a technical level.

  • Manage and execute procedures for break/fix repair, change requests, and scheduled maintenance activities.
  • Implement and maintain strategic monitoring and service management tools.
  • Actively work with stakeholders to prioritize tasks and establish business-driven goals.

Key Responsibilities:

  • Technical direction and focus for service management implementation, operation, and maintenance.
  • Manage systems and applications while supporting development roadmaps and project tasks.
  • Collaborate with stakeholders to establish priorities and manage expectations.

Benefits:

  • Execute towards project backlogs and collaborate on business-driven priorities.
  • Accountable for all system best practices including scope and expectations management.
  • Provide valuable insights and promote a positive team atmosphere.

Requirements:

  • Strong understanding of service management tools and methodologies.
  • Ability to work effectively in a team environment.
  • Excellent communication and collaboration skills.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.