Support Professional

2 days ago

Aurangabad, Maharashtra, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 8,00,000

Job Opportunity

We are seeking a highly skilled and motivated individual to fill the role of Customer Support Specialist. As a key member of our team, you will be responsible for delivering exceptional customer experiences through timely and effective issue resolution.

Key Responsibilities:

  • Review new orders for accuracy and completeness in a fast-paced environment
  • Process new orders on a web-based system with high levels of accuracy and service
  • Respond to customer inquiries and resolve issues efficiently
  • Monitor and maintain high levels of accuracy and service levels in all interactions
  • Place orders with partners using a web-based order processing system and track their status effectively
  • Ensure timely delivery of customer requirements and maintain accurate records of all transactions

Requirements:

  • A degree qualification from an accredited institution
  • Excellent communication and problem-solving skills to resolve complex issues
  • Ability to work independently with limited supervision in a dynamic environment
  • Basic computer operations knowledge and strong organizational skills to manage multiple tasks
  • High motivation and attention to detail to deliver quality results

Preferred Qualifications:

  • Prior experience working with Microsoft Office or Salesforce.com software

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