
Chief Accounts Receivable Specialist
6 days ago
Achieve success in Accounts Receivable Management as an experienced professional with 7-8 years of experience in Billing & Collections and 2-3 years of people management experience.
Key Responsibilities:- Manage the Order to Cash Process: Ensure accurate and timely invoicing as per Service Level Agreements, with all supporting documentation.
- Review client contracts to prevent any discrepancies in invoicing.
- Proactively identify and resolve issues such as billing errors, late payments, and AR reconciliations.
- Collections and Dispute Resolution: Communicate with clients via email and phone for collection of overdue payments, record customer feedback, and facilitate prompt resolution.
- Coordinate with internal teams for timely issue resolution.
- Ensure achievement of team Key Performance Indicators and individual deliverables.
- Monitor and Manage Collections: Generate accurate and timely reports for collections, raise payment release requests to Treasury for salary disbursements to associates, and conduct client visits as required.
- Identify and Escalate High-Risk Accounts: Drive continuous process improvements and best practices, prepare monthly and quarterly management reports, and maintain accurate records of invoices, payments, and related correspondence.
- Education and Skills: Graduate in Commerce, preferably with an MBA in Finance, proficient in MS Office applications especially MS Excel.
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Accounts Receivable Specialist
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