Service Delivery Specialist

4 days ago

Bengaluru, Karnataka, India beBeeService Full time ₹ 9,00,000 - ₹ 12,00,000
Job Description

As a Service Coordinator, you will play a pivotal role in ensuring seamless after-sales support by coordinating installations, troubleshooting, and service visits for motorized blinds and window automation systems. You will act as the bridge between dealers and service technicians, ensuring timely, high-quality service delivery.

Key Responsibilities:
  • Coordinate and schedule service visits for installation, maintenance, and troubleshooting.
  • Act as the primary contact between dealers and service technicians.
  • Diagnose and resolve issues related to blinds and automation systems.
  • Maintain accurate records of service activities, reports, and documentation.
  • Ensure compliance with safety standards and best practices.
  • Provide technical support and guidance to field technicians.
  • Collaborate closely with sales and project teams for smooth handovers.
  • Monitor and manage inventory levels of service tools and spare parts.

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