Senior Director of Cloud Infrastructure

A seasoned leader is sought to spearhead our global infrastructure design teams in a pivotal role that drives transformation through DevOps-centric, cloud-native delivery models.

This individual will possess deep technical knowledge of both legacy and emerging infrastructure platforms, combined with proven leadership in managing globally distributed teams. Key responsibilities include delivering reliable, scalable, and secure infrastructure services while modernizing operations to support product engineering, platform automation, Operational SRE and business agility.

• Lead and mentor a team of infrastructure leads, engineers, and service owners across global teams.
• Drive alignment with global IT strategy focused on automation, scalability, and cloud native architecture.
• Represent infrastructure delivery in global planning and governance forums.
• Ensure availability, reliability, and performance of on-premises and cloud-hosted infrastructure platforms.
• Own and improve SLAs and KPIs regarding design, deployment, transition to manage, decommission, incident response, problem management, and change control processes.
• Champion operational (SRE) enablement, compliance, and security best practices.
• Lead the transformation from legacy systems to modern infrastructure.
• Support DevOps toolchain integration and Infrastructure as Code (IaC) adoption.
• Foster a high-performing, engaged, and continuously learning team culture by guiding skill development and succession planning aligned with modern infrastructure capabilities.
• Manage workload balancing, shift planning, and collaboration across geographies.
• Working experience of installation, configuration, and maintenance, design, deployment, monitoring, develop, upgrade, and support of on premise and cloud infrastructure by automation.
• Day-to-day management and continued evolution of STS infrastructure and design capabilities.

• 15+ years of experience in IT infrastructure operations, with at least 5 years in leadership roles managing global or regional teams.
• 5+ year experience working within a public cloud environment.
• Must have a good understanding of cloud platforms.
• Must have experience with traditional data center infrastructure.
• Previous experience implementing container strategies.
• Hands-on familiarity with DevOps principles, CI/CD pipelines, and infrastructure automation.
• Proven track record of leading modernization initiatives.
• Experience managing compliance frameworks and high-security environments.
• Previous experience working with Agile Development Practices.
• Good communication, people management, and stakeholder engagement skills.
• Strong analytical and decision-making abilities in a complex, fast-paced environment.
• Ability and willingness to be hands-on when needed.
• Developing and updating business continuity and disaster recovery protocols.
• Knowledge of emerging technologies related to infrastructure and standard methodologies.
• Hands-on experience using tools and techniques to debug problems within the full stack.
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Relevant certifications are a plus.

Epsilon is a global data, technology, and services company that powers the marketing and advertising ecosystem. We provide marketers from the world's leading brands the data, technology, and services they need to engage consumers with one view, one vision, and one voice.

Our comprehensive portfolio of capabilities bridges the divide between marketing and advertising technology. We process billions of consumer actions each day using advanced AI and hold many patents of proprietary technology. Thanks to the work of every employee, we have been consistently recognized as industry-leading by Forrester, Adweek, and the MRC.

We are committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage, and retain qualified individuals of all ethnicities and backgrounds. If you share our values, demonstrate them, and make them meaningful in your day-to-day work, we encourage you to apply for this role.