
Leadership Role in Global Customer Support
3 days ago
We are seeking a seasoned leader to spearhead our customer support operations. The ideal candidate will have a proven track record of building high-performing teams and driving excellence in client satisfaction.
The successful applicant will be responsible for leading global customer support across multiple time zones, managing teams across various locations, and driving escalation resolution, platform issue troubleshooting, and support KPIs.
- 10+ years of experience in customer support or related roles
- Familiarity with DevOps/SaaS support ecosystem
- Excellent English communication and escalation management skills
- Strong KPI management, data analytics, and customer engagement abilities
Additional responsibilities include recruiting, training, and mentoring support teams, as well as collaborating cross-functionally with Product, Tech & Delivery teams.
Requirements:- Global enterprise account experience (US & EMEA preferred)
- Hospitality SaaS experience is a plus
This role offers the opportunity to drive customer retention through a customer-first support mindset and contribute to the growth and success of our organization.
Apply now to take your career to the next level.
-
Leadership Role
1 week ago
Coimbatore, Tamil Nadu, India beBeeOperations Full time ₹ 1,50,00,000 - ₹ 2,00,00,000We are seeking an accomplished professional to fill the role of Assistant Branch Manager. This leadership position is responsible for overseeing the daily operations of the branch, ensuring all processes run smoothly and efficiently.The ideal candidate will possess excellent communication skills and a proven track record of leadership experience in sales and...
-
Customer Service Leadership Role
2 days ago
Coimbatore, Tamil Nadu, India beBeeLeadership Full time ₹ 90,00,000 - ₹ 1,20,00,000Lead Customer Service TeamWe are seeking an experienced Team Lead to join our team and lead a group of customer service associates.This is a key role that requires strong leadership skills, effective communication, and the ability to motivate and guide a team to achieve its goals.As a Team Lead, you will be responsible for:Leading a team of 15-20 customer...
-
Business Leadership Role
2 days ago
Coimbatore, Tamil Nadu, India beBeeLeadership Full time ₹ 5,00,000 - ₹ 8,00,000Job Title: Business Leadership OpportunityDescriptionThe role of a Branch Manager is crucial in driving business growth and profitability. As a leader, you will be responsible for managing a team of sales professionals and providing strategic direction to achieve sales targets.Key ResponsibilitiesTo lead by example and set high standards for the team.To...
-
Digital Payroll Leadership Roles
2 days ago
Coimbatore, Tamil Nadu, India beBeePayrollTransformation Full time ₹ 15,00,000 - ₹ 25,00,000Job Title: Payroll Transformation LeadAbout the Role:This is a key leadership position in our Global Payroll Digital team, responsible for managing complex global integrations between payroll platforms and broader HR systems.The successful candidate will have a proven track record of delivering digital payroll or HRIS projects with a strong emphasis on...
-
SaaS Customer Support
19 hours ago
Coimbatore, Tamil Nadu, India RunLoyal: Pet Software Full timeJob Title: SaaS Customer Support (US phone support mandatory) Company: India,Coimbatore (Remote/Hybrid)Type: Full-time About RunLoyal RunLoyal is a leading SaaS platform revolutionizing the pet care industry, empowering pet businesses to streamline operations, increase revenue, and deliver world-class customer experiences. We are passionate about...
-
Executive Leadership Role
2 weeks ago
Coimbatore, Tamil Nadu, India beBeeLeadership Full time US$ 3,50,000 - US$ 6,00,000Job Title: Assistant DirectorKey Responsibilities:Promote efficient management practices to maximize productivity and achieve business objectives.Collaborate with cross-functional teams to drive strategic initiatives, develop innovative solutions, and foster a culture of continuous improvement.Analyze data to inform business decisions, identify areas for...
-
Customer Focused IT Support Role
2 weeks ago
Coimbatore, Tamil Nadu, India beBeeITSpecialist Full time US$ 40,000 - US$ 65,000We are seeking a proactive IT Support Specialist to serve as the first point of contact for all IT-related user issues and requests.The role involves handling incoming incidents and service requests via phone, email, or ticketing tools, providing basic troubleshooting, and ensuring timely escalation when required.This is an exciting opportunity for...
-
Tax Leadership Role
3 days ago
Coimbatore, Tamil Nadu, India beBeeLeadership Full time US$ 10,00,000 - US$ 15,99,978Unlock your potential and become a driving force in shaping the future of business. This is an exceptional opportunity to join a team of professionals who are passionate about delivering high-quality results and making a meaningful impact.We are seeking a highly skilled Manager to join our Global Business Tax Team. As a Manager, you will be responsible for...
-
SaaS Customer Support
1 day ago
Coimbatore, Tamil Nadu, India RunLoyal: Pet Software Full timeJob Title: SaaS Customer Support (US phone support mandatory) Company: RunLoyalLocation: India,Coimbatore (Remote/Hybrid)Type: Full-timeAbout RunLoyalRunLoyal is a leading SaaS platform revolutionizing the pet care industry, empowering pet businesses to streamline operations, increase revenue, and deliver world-class customer experiences. We are passionate...
-
Support Team Lead
6 days ago
Coimbatore, Tamil Nadu, India beBeeCustomer Full time ₹ 1,80,00,000 - ₹ 2,50,00,000Leadership Opportunity in Support EngineeringWe are seeking a dynamic leader to build and scale a high-performing support team for a fast-growing organization. You will drive strategy, lead global teams, and ensure world-class customer experience through technical depth, data-driven decisions, and operational excellence.Key Requirements:A minimum of 10–15...