Support Team Lead

15 hours ago


Coimbatore, Tamil Nadu, India beBeeCustomer Full time ₹ 1,80,00,000 - ₹ 2,50,00,000

Leadership Opportunity in Support Engineering

We are seeking a dynamic leader to build and scale a high-performing support team for a fast-growing organization. You will drive strategy, lead global teams, and ensure world-class customer experience through technical depth, data-driven decisions, and operational excellence.

Key Requirements:

  • A minimum of 10–15 years of experience in technical support/customer success, including at least 2 years of leadership experience.
  • A strong understanding of SaaS and enterprise technology (APIs, integrations).
  • Proven leadership, customer-first mindset, and experience with support tools.

Work Environment:

A flexible work schedule with some evening hours to align with global customer needs.

About Our Mission:

To make support a strategic advantage and deliver exceptional customer experiences.

Our Expectations:

In this role, you will be responsible for developing and implementing strategies to improve customer satisfaction, reduce support costs, and increase efficiency.

Your Skills:

You will need excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.


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