IT Infrastructure Manager

4 days ago

Chennai, Tamil Nadu, India beBeeSystemAdministrator Full time ₹ 15,00,000 - ₹ 17,50,000
System Administrator Job Summary

This position will oversee the management and support of our IT infrastructure across multiple sites. A strong background in Active Directory, Microsoft 365, Entra ID, Endpoint Security, and Firewall management is required.

Key Responsibilities:
  • Active Directory & Identity Management
    • Manage and maintain Active Directory, user provisioning, de-provisioning, and group policies.
    • Administer Microsoft Entra ID (Azure AD) for identity and access management.
    • Monitor and enforce security policies, including MFA and conditional access.
  • Microsoft 365 Administration
    • Manage and support O365 mailboxes, distribution groups, shared mailboxes, and licenses.
    • Troubleshoot email flow, spam filtering, and mobile device configurations.
    • Coordinate with Microsoft support for escalated issues.
  • Endpoint Security
    • Deploy and monitor Microsoft Defender for Endpoint solutions.
    • Respond to endpoint-related threats, alerts, and ensure compliance across devices.
  • Email Security – Barracuda
    • Manage Barracuda Email Protection for inbound and outbound filtering.
    • Monitor quarantine reports, email delivery issues, and user policy enforcement.
  • Network Coordination
    • Coordinate IT infrastructure and connectivity across all office sites.
    • Collaborate with vendors/ISPs for uptime, network health, and issue resolution.
    • Monitor and troubleshoot LAN/WAN performance issues.
  • Firewall Administration – FortiGate
    • Manage and configure FortiGate firewalls including rules, policies, VPNs, and security profiles.
    • Perform regular firewall log reviews and ensure perimeter security.
  • Communication Systems Administration
    • Administer and support EPABX systems – configuration, call routing, extensions, and voice support.
    • Liaise with telecom vendors for service and maintenance.
  • VIP User Support
    • Provide high-priority, white-glove support for executive/VIP users for all system-related needs.
    • Ensure quick resolution, minimal downtime, and proactive monitoring.
  • Internal Application Support
    • Support internal business applications used by various departments.
    • Coordinate with vendors/developers for bug fixes, updates, and enhancements.
    • Assist users with login, access, performance, and usage issues.

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