Digital Growth Specialist

3 days ago

Kozhikode, Kerala, India beBeeMarketing Full time ₹ 80,00,000 - ₹ 1,00,00,000
Performance Marketing Role

This role plays a pivotal part in driving customer growth success and marketing strategies. The ideal candidate will analyze data and insights to develop effective solutions.

Key responsibilities include managing the entire customer experience, upselling/cross-selling, and maintaining a high net promoter score.

The successful candidate will also play a key role in goal setting and strategy for all accounts and track the success of our solutions provided to customers.

  1. Act as an AI marketing solutions expert to identify, create, and implement marketing solutions achieving measurable business results for partners.
  2. Design metrics and measures for determining the ROI on our products and become an evangelist for all our products educating clients on product solutions and best practices.
  3. Effectively address customer satisfaction and manage diverse issues until resolved, coordinating internal resources interacting with each customer.
  4. Understand and assess customer requirements, level of adoption of the service, and assess the risk in renewing the current contract.
  5. Build a thorough understanding of clients' brands, businesses, customers, and competitive landscapes and provide strategic guidance in building requisite digital marketing initiatives.
  6. Develop industry best practices, media strategies, and benchmarking initiatives for various business use cases. Conduct knowledge sharing sessions with team members, develop analytical frameworks, and research protocols.
  7. Generate reports and present performance snapshots to internal stakeholders.
Requirements
  • Proven track record of hitting and overachieving retention and growth targets.
  • Prior experience in Digital Marketing and understanding of Media channels like Google, Social Media, Programmatic buying, etc., and analytic tools such as Omniture, GA, Appsflyer, Kochava, etc.
  • Achieving revenue targets for customers on a timely basis.
  • Problem solver who can independently translate high-level goals into actionable plans.
  • Growth mindset - creative and diligent. Be able to multitask, prioritize, rapidly iterate, and manage communications with different functions in a fast-paced startup environment.

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