Fitness and Leisure Attendant

2 weeks ago

Mumbai, Maharashtra, India AccorHotel Full time

Job Summary:

We are seeking a highly motivated and detail-oriented Fitness and Leisure Attendant to join our team at AccorHotel. As a key member of our operations team, you will be responsible for ensuring the cleanliness, safety, and overall guest experience in our gym and pool areas.

Key Responsibilities:

Guest Assistance:

  • Provide exceptional customer service to guests, responding to their queries and concerns in a professional and courteous manner.
  • Ensure guests are aware of and follow the rules and guidelines for the gym and pool areas.
  • Offer guidance and support to guests regarding fitness routines, pool activities, and equipment use.

Facility Maintenance:

  • Maintain the cleanliness and hygiene of the gym and pool areas, including equipment, changing rooms, and surrounding areas.
  • Regularly inspect and clean gym equipment, ensuring it is in good working condition and reporting any issues to management.
  • Ensure the pool area is well-kept, including monitoring water quality and maintaining poolside cleanliness.

Safety and Compliance:

  • Monitor the gym and pool areas to ensure the safety of all guests, responding promptly to any incidents or emergencies.
  • Conduct routine checks of safety equipment and first aid supplies, ensuring they are fully stocked and operational.
  • Enforce safety rules and regulations to prevent accidents and maintain a secure environment for all guests.

Operational Duties:

  • Assist with the setup and breakdown of gym and pool equipment, ensuring all items are stored correctly.
  • Report any maintenance or repair needs to management and follow up on any outstanding issues.
  • Keep track of guest usage and provide feedback to management regarding facility usage patterns and guest preferences.

Qualifications:

  • High school diploma or equivalent required; additional education in sports management, fitness, or a related field is a plus.
  • Previous experience in a similar role, preferably in a luxury hotel or wellness environment, is advantageous.
  • Strong knowledge of fitness equipment, pool operations, and safety procedures.
  • Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
  • Ability to handle multiple tasks efficiently in a fast-paced environment.
  • First Aid and CPR certification preferred or willingness to obtain.
  • Flexibility to work various shifts, including weekends and holidays.

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