Customer Insights Analyst

1 day ago


Lucknow, Uttar Pradesh, India beBeeInsights Full time ₹ 15,00,000 - ₹ 18,00,000
Customer Insights Specialist

Are you a skilled analytical professional seeking a challenging role where you can utilize your skills to drive business growth?

This position involves working with customer feedback data from various sources to identify key insights and provide recommendations for improvement.

  • Utilize data analysis techniques to extract meaningful information from customer feedback
  • Develop actionable insights to improve customer satisfaction and loyalty

We are looking for an experienced individual with strong analytical and problem-solving skills, as well as excellent communication and presentation abilities.

Key Responsibilities:
  • Analyze customer feedback data from Medallia and other sources
  • Provide data-driven insights to stakeholders on how to improve customer experience

The ideal candidate will be a detail-oriented team player who can work collaboratively with cross-functional teams to drive business results.

Requirements:
  • 3-6 years of experience in data analysis, customer insights, and stakeholder management
  • Strong analytical and problem-solving skills, with ability to communicate complex ideas simply
  • Excellent written and verbal communication skills, with ability to present to senior-level stakeholders

The successful candidate will have the opportunity to work with a talented team to drive business growth and improve customer satisfaction.



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