Ticketing Operations Manager

2 days ago


Bareilly, Uttar Pradesh, India beBeeResponsibilities Full time ₹ 9,00,000 - ₹ 12,00,000
Global Ticketing Operations Manager

The role of a Global Ticketing Operations Manager involves overseeing ticketing operations during evening and night hours. This position demands strong expertise in airline ticketing and travel services, with a deep understanding of GDS systems and customer service skills.

Key Responsibilities:
  • Ticketing Operations:
    1. Book, cancel, reschedule, and manage domestic and international tickets.
    2. Handle amendments, refunds, and re-issuances as per client requirements.
    3. Monitor and resolve ticketing-related issues promptly.
  • Customer Support:
    1. Provide customer service via calls, emails, and chats during the night shift.
    2. Assist clients with queries related to fares, routing, and policies.
  • System Handling:
    1. Work on GDS platforms (Amadeus, Galileo, or Sabre) for reservations and ticket issuance.
    2. Ensure accurate data entry and booking processes.
  • Coordination:
    1. Liaise with airlines, suppliers, and internal teams to ensure smooth ticketing operations.
    2. Update clients on travel schedules, changes, and airline policies.
  • Reporting & Compliance:
    1. Maintain accurate transaction logs and prepare daily reports.
    2. Follow company policies and adhere to industry regulations.

Required Qualifications & Skills:

  • Minimum 1–2 years of proven experience in airline ticketing or travel services.
  • Proficiency in GDS systems (Amadeus, Galileo, or Sabre). Certification is an advantage.
  • Strong knowledge of fare rules, airline ticketing policies, and international routing.
  • Excellent verbal and written communication skills in English.
  • Ability to work independently and manage responsibilities in a night shift setup.

Preferred Qualifications:

  • Candidates based in Ahmedabad, Gujarat will be given preference.
  • Experience handling night shift operations.
  • Familiarity with visa regulations, baggage policies, and travel restrictions will be an added benefit.

Work Hours (Night Shift): Sunday to Friday: 06:00 PM – 12:00 Midnight Week Offs & Holidays: 10:00 AM – 05:00 PM Benefits: Competitive salary package. Flexible work-from-home arrangement on holidays and week-offs. Opportunity to grow with a dynamic team in the luxury travel industry.



  • Bareilly, Uttar Pradesh, India beBeeIT Full time ₹ 15,00,000 - ₹ 20,00,000

    Technical Operations SpecialistWe are seeking an experienced IT professional to oversee our entire IT infrastructure, encompassing office systems, networks, and security protocols.Key Responsibilities:Plan, implement, and manage company-wide IT infrastructure, ensuring optimal uptime, scalability, and performance.Lead the setup of new office locations,...


  • Bareilly, Uttar Pradesh, India beBeeEscalations Full time ₹ 12,12,731 - ₹ 15,35,895

    Escalations Manager RoleWe are seeking a proactive and experienced professional to handle post-sales operations, customer escalations, and resolve issues in our EdTech organization.This role involves handling unresolved learner and client complaints, analyzing root causes of issues, implementing preventive measures, collaborating with cross-functional teams,...


  • Bareilly, Uttar Pradesh, India beBeeLeadership Full time ₹ 8,00,000 - ₹ 12,00,000

    Senior Cinema Operations LeaderTo ensure a superior movie-going experience, you will lead daily cinema operations and drive business growth by effectively managing staff, customer service, and box office performance.Key Responsibilities:Oversee theatre operations, including personnel management and quality customer careStrategically manage box office...

  • Operations Manager

    3 days ago


    Bareilly, Uttar Pradesh, India beBeeOperational Full time ₹ 31,50,000 - ₹ 42,00,000

    Operations ManagerDrive business performance by managing daily operations, motivating team members, and maintaining high customer satisfaction scores in a fast-paced environment.Main Responsibilities:Lead a team to deliver exceptional housekeeping, food, maintenance, Wi-Fi, laundry, and hostel services with high efficiency and quality standards.Maintain...


  • Bareilly, Uttar Pradesh, India beBeeCoordinator Full time ₹ 40,00,000 - ₹ 70,00,000

    Project Coordinator OpportunityJob DescriptionAs a Project Coordinator, you will be the face of our organization, representing us to our clients and providing quality customer service interaction through incoming tickets, escalating key issues and questions to our developers in a timely fashion. This role involves understanding and learning new features of...


  • Bareilly, Uttar Pradesh, India beBeesecurity Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    We are seeking a highly skilled and certified professional to lead and support security operations module implementations—vulnerability response (VR) and security incident response (SIR)—for our clients.Key Responsibilities:Lead end-to-end implementation of VR and SIR modulesConfigure and customize workflows, playbooks, data imports, dashboards, and...


  • Bareilly, Uttar Pradesh, India beBeeAirport Full time ₹ 90,00,000 - ₹ 1,20,00,000

    Airport Operations Management RoleThe Airport Operations Management role is responsible for the day-to-day functioning of airport operations, ensuring compliance with regulatory requirements and industry standards.Synchronize airport processes and sub-processes to achieve quality, efficiency, and punctuality objectives in real-time operations.Manage...


  • Bareilly, Uttar Pradesh, India beBeeOperations Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Operations Lead Job DescriptionAs an Operations Lead, you will play a key role in driving business excellence and ensuring seamless execution of our operations. You will be responsible for designing and implementing effective frameworks and processes that support the achievement of our strategic goals.The successful candidate will have a strong background in...


  • Bareilly, Uttar Pradesh, India beBeeEngineering Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Job Description:We are seeking a skilled and experienced Technical Superintendent to join our team. As a key member of our operations, you will be responsible for overseeing the technical management of vessels, ensuring efficient and safe vessel operations, and managing marine engineering tasks.This role involves coordinating with the crew, inspecting...


  • Bareilly, Uttar Pradesh, India beBeeExecutive Full time ₹ 10,00,000 - ₹ 15,00,000

    Job Description:The Operations Executive plays a crucial role in ensuring the smooth and efficient functioning of the organization's daily operations. The individual will oversee the allocation of resources, including personnel, materials, and equipment.Key Responsibilities:Ensure seamless execution of daily tasks and activities to meet business...