Chief Business Excellence Officer

2 days ago


Ahmedabad, Gujarat, India beBeeTransformation Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Job Description">

Vice President Opportunity

As a seasoned executive, you will oversee operations across key regions. You will develop and execute strategies to drive business growth, manage client relationships, and lead a team of professionals.

Key Responsibilities:

  1. Develop and implement business transformation strategies aligned with client priorities.
  2. Manage a team of experts to deliver high-quality results and exceed client expectations.
  3. Build strong relationships with clients and internal stakeholders to drive business growth and improvement.
  4. Identify and execute key projects that impact client business outcomes.

Required Skills and Qualifications

  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in MS Office and other productivity tools.
  • Knowledge of quality assurance and process improvement principles.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and collaborative work environment.

Others

Person Attributes:

  • Excellent working knowledge of MS Office – Excel, PowerPoint, Word Doc, Outlook.
  • Knowledge of calls recording system and its usage (NICE, Witness, etc) preferred.
  • Proficient with Minitab software.
  • Domain Knowledge across P&C Insurance.
  • Knowledge of quality systems (ISO, COPC).
  • Working knowledge of Transaction Monitoring (QA and QC).
  • Operational planning and process management to effectively plan, prioritize and execute everyday QC operations.
  • Knowledge of quality assurance, process improvements, domain, etc.
  • Consulting mindset.
  • Strategic focus and strong business acumen.
  • Demonstrates a global mindset.
  • Demonstrates an intellectually agile and analytical approach and thought process.
  • Is a brand ambassador.
  • Conformance to policies / compliances with auditing skills and eye for details.
  • Ability to coach and give feedback on an ongoing basis.
  • Interviewing skills.
  • Strong written and verbal communication Skills.
  • Project management skills and ability to lead in a continually challenging environment.


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