Data Operations IT Support Specialist
18 hours ago
Are you a tech-savvy professional looking for a role that combines IT support and data operations? We have an exciting opportunity for a Business IT Support and Data Operations Analyst to join our team.
Key Responsibilities:- Provide IT support and troubleshoot computer, email, software, and network issues.
- Upload stock and inventory files to external platforms and websites.
- Build and maintain commission reports for Finance.
- Clean and update CRM data.
- Manage company-wide updates and upload public holidays into calendars across countries.
- Support ongoing IT and operations projects.
- Use Excel and SQL or light scripting to improve workflows.
As a Business IT Support and Data Operations Analyst, you will be responsible for providing technical assistance and support to internal teams and stakeholders. You will also work closely with cross-functional teams to ensure smooth support and delivery of projects.
Requirements:- 3-5 years of experience in IT support, service desk, or IT/business analyst roles.
- Strong English communication skills.
- Educational background in IT or Computer Science.
- Skilled in Excel and familiar with CRM systems and data cleaning.
- Organized, detail-oriented, and comfortable multitasking.
- Able to troubleshoot independently and explain reasoning clearly.
- Exposure to SQL or scripting is a plus.
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