
Integrations Solutions Specialist
2 days ago
This is a critical role aimed at helping clients fully realize the benefits of their Alvaria products.
We are seeking an experienced and skilled Principal Integrations Consultant to join our team. The ideal candidate will have a strong background in software development, API design, and integration with customer relationship management systems.
The successful candidate will be responsible for designing, developing, and implementing customized applications that integrate seamlessly with our CX product suite. They will also collaborate with our Research and Development (R&D) team to maintain and enhance core product offerings.
Key responsibilities include:
- Leading and executing customer-facing projects in accordance with functional and technical specifications, as well as Statements of Work (SoW).
- Designing, developing, and implementing applications based on high-level specifications and logical workflows, ensuring the delivery of robust, scalable, and efficient solutions.
- Collaborating with cross-functional teams to design/create business application prototypes and iterate on solutions based on stakeholder feedback.
- Effectively communicating complex technical concepts to both technical and non-technical audiences across all organizational levels.
- Providing outstanding customer service by closely engaging with clients to understand their requirements, thereby ensuring successful project outcomes and high levels of customer satisfaction.
Required skills and qualifications include:
- Proficient in Microsoft .NET (C#/.NET Core), with demonstrated experience in developing and deploying enterprise-grade applications.
- Experience in scripting, with proficiency in Python and familiarity with other scripting languages such as PowerShell.
- Skilled in relational and NoSQL databases, with a preference for Microsoft SQL Server, MongoDB, and Amazon DynamoDB.
- Strong background in API design and development, with an emphasis on building and consuming microservices architectures.
- Practical experience with Amazon Web Services (AWS), including hands-on use of various AWS services.
- Knowledgeable in Customer Relationship Management (CRM) system integrations, with preferred experience integrating with Salesforce and other CRM and/or collections platforms.
- Deep understanding of RESTful API principles to ensure secure, scalable, and efficient data exchange.
- Experienced in Agile software development methodologies, particularly within a Scrum framework, and proficient in using tools such as JIRA for task and project management.
- Familiar with Continuous Integration and Continuous Deployment (CI/CD) practices and tooling, including Jenkins, to support automated and efficient software delivery pipelines.
- Proficiency in automation and performance testing, to ensure application reliability, scalability, and performance.
- Working knowledge of containerization and orchestration technologies, including Docker, Kubernetes, and Helm.
- Possesses domain expertise in Alvaria products, providing a comprehensive understanding of customer requirements and ensuring the effective delivery of tailored solutions within this platform.
Benefits of joining our team include:
- Career growth opportunities and professional development.
- A dynamic, innovative work environment.
- A competitive benefits package.
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