Senior Platform Expert

6 days ago

Noida, Uttar Pradesh, India beBeeAdministrator Full time US$ 1,20,000 - US$ 1,60,000
Key Responsibilities

The role of Senior Administrator involves administering and maintaining integrated marketing platforms, configuring campaigns, workflows, and audience segmentation modules.

  • Platform Administration:
  • Administer integrated marketing platforms, configure campaigns, workflows, and audience segmentation modules, manage platform upgrades, patches, and migrations, oversee user access management, license provisioning, and security controls.
Operational Support Activities

Perform routine monitoring, health checks, and system performance tuning, troubleshoot incidents, resolve issues, and coordinate with vendor support as needed, setup network connectivity, SSO, LDAP configuration, maintain platform documentation, SOPs, and knowledge base for recurring tasks, ensure compliance with internal policies, data privacy, and security standards.

  • Integration & Collaboration:
  • Work with cross-functional teams, Marketing, DataOps, IT, Analytics, to support end-to-end campaign execution, manage integrations with CRM, CDP, data lakes, and reporting tools, provide training and support to business users and stakeholders.
  • Continuous Improvement:
  • Identify opportunities for automation and process standardization, recommend best practices for optimizing platform utilization, support new feature evaluation and adoption.
Benefits

This role offers the opportunity to work with cutting-edge technology, collaborate with a talented team, and contribute to the success of the organization.

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