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Senior Site Reliability Engineer

1 month ago


Bengaluru, Karnataka, India Groww Full time

About Groww

We are a passionate group of people at Groww focused on making financial services accessible to every Indian through a multi-product platform. Our team delivers customer-centric solutions that cater to the diverse needs of our users. Customer obsession is in our DNA, and every product, design, and algorithm is executed keeping customers' needs and convenience in mind.

Our people are our greatest strength, driven by ownership, customer-centricity, integrity, and a passion to challenge the status quo. We strive to create an environment where collaboration, transparency, and open communication thrive, and hierarchies fade away.

Our Vision

Empowering every individual to make informed financial decisions is at the core of our vision. We aim to become the trusted financial partner for millions of Indians through a cutting-edge multi-product platform offering a variety of financial services.

Our foundation is built on radical customer centricity, an ownership-driven culture, simplicity, long-term thinking, and complete transparency.

Job Requirements

We are seeking a highly motivated and experienced Senior Site Reliability Engineer to join our engineering team. The ideal candidate will be responsible for ensuring the reliability, availability, scalability, and performance of our applications and infrastructure.

Key Responsibilities

  • Monitor and troubleshoot system performance, reliability, and security issues.
  • Define and implement Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Error Budgets to measure service reliability.
  • Analyze and report on metrics and trace data using Grafana and prometheus.
  • Participate in an on-call rotation to provide 24/7 support for critical production systems.
  • Evaluate and automate manual and repetitive tasks to reduce toil and improve system efficiency.
  • Design and manage infrastructure using tools like Terraform, Crossplane, and Kubernetes Composite Resource Definitions (XRDs).
  • Implement and manage security measures to protect infrastructure and data.
  • Coordinate between developers and operations to ensure smooth software releases and timely resolution of production issues.
  • Conduct thorough root cause analysis (RCA) of production incidents and implement preventive measures.
  • Review and optimize system performance, identify bottlenecks, and implement capacity planning and recovery strategies.
  • Maintain comprehensive documentation of systems, processes, and incident responses.
  • Continuously seek and implement improvements to infrastructure, processes, and tools to enhance system reliability and performance.

Requirements

  • 4-7 years of relevant work experience.
  • Bachelor's or Master's degree in Computer Science or a related field.
  • Strong understanding of Linux/Unix systems administration and networking, with troubleshooting skills.
  • Must have experience with Kubernetes, Docker, and other containerization technologies.
  • Experience with cloud platforms such as GCP, AWS, or Azure is required.
  • Strong programming skills in one or more languages such as Go, Python, or Java.
  • Experience with monitoring and alerting tools such as Grafana, Prometheus, PagerDuty, or similar technologies is desirable.
  • Must have experience with infrastructure provisioning tools such as Terraform, Pulumi, CloudFormation, or similar technologies.
  • Strong interpersonal and team collaboration skills.