Site Reliability Engineering Lead
3 weeks ago
About the Role
We are seeking a highly skilled Senior Site Reliability Engineer to join our team at Microsoft. As a Sr.SRE, you will be responsible for investigating and solving complex technical issues related to Windows systems and infrastructure.
Key Responsibilities
- Demonstrate strong interpersonal and communication skills to collaborate with Engineering teams and provide technical reviews and action plans for customers.
- Manage crisis situations that may involve technically challenging issues and diverse audiences.
- Use trace analysis, debug skills, source code, and proprietary tools to analyze problems and develop solutions to meet customer needs.
- Communicate with Microsoft product groups to influence decisions and understand customer needs to deliver great customer experiences.
- Mentor SREs to SME level and continually learn and improve skills.
Requirements
- Strong customer-centric problem-solving skills with experience in debugging Windows systems and infrastructure.
- Excellent communication and interpersonal skills with the ability to work effectively with diverse audiences.
- Proven ability to manage crisis situations and prioritize tasks effectively.
- Knowledge of Windows Architecture, Internals, and System Center Products.
- Experience with post-mortem debugging using WinDbg or similar debugger tools.
What We Offer
At Microsoft, we offer a comprehensive benefits package, including industry-leading healthcare, educational resources, and opportunities for career growth and development.
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