Store Operations Director

6 days ago


Kolkata, West Bengal, India beBeeOperational Full time ₹ 40,00,000 - ₹ 60,00,000

The Role of Dark Store Manager

Dark Store Manager

This is a key position in our organization, responsible for the overall operational excellence of assigned retail stores and Dark Stores.

The successful candidate will oversee daily operations of retail stores ensuring smooth functioning, including ordering, indenting, receiving, storage, GRN, billing, and material movement. They will also ensure accurate inventory management and timely replenishment of stocks.

The role involves monitoring and driving adherence to company SOPs across all operational areas. This includes overseeing last-mile delivery processes, coordinating with agencies for dedicated last mile bikers and optimal usage of 3PL App riders, and liaising with central teams for maintenance, marketing activations, and real estate requirements.

Key skills and qualifications include:

  • Operational Management:
    • Ensuring smooth functioning of retail stores.
    • Managing inventory levels and material movement.
    • Coordinating with procurement, finance, and HR for smooth alignment of processes.
  • Team & People Management:
    • Building, leading, training, and motivating store teams to achieve operational excellence.
    • Ensuring that the stores are equipped with proper staff members at all times and can build teams for new units.
  • Process & Compliance:
    • Implementing and monitoring hygiene, safety, and compliance standards.
    • Ensuring 100% adherence to product quality and handling protocols.
  • Cross-Functional Coordination:
    • Liaising with central teams for maintenance, marketing activations, and real estate requirements.
    • Working closely with procurement, finance, and HR for smooth alignment of processes.

Benefits of this role include:

  • Opportunity to work in a dynamic and fast-paced environment.
  • Chance to develop and grow as a professional.
  • Collaborative team environment.

Required skills and qualifications include:

  • Proven track record in operational management.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.

We offer competitive salaries, bonuses, and benefits packages.

Apply now to take your career to the next level


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