Unified Communications Expert

17 hours ago

Anand, Gujarat, India beBeeCisco Full time ₹ 20,04,000 - ₹ 21,60,000

Cisco UCCE CVP Engineer

">

People-Prime-Worldwide provides digital engineering and technology services to global companies. Our approach ensures we can execute ideas creatively. We prioritize execution for impactful results. We combine logic, creativity, and curiosity to build, solve, and create.

Key Skills: Cisco UCCE, CVP, Cisco Voice Gateway

Experience: 11-15 years

Education Qualification: Any Degree Graduation

Job Description:

Cisco UCCE CVP EngineerKey Responsibilities
  • Design Architecture: Analyze business requirements and design robust Cisco UCCE and CVP architectures that support scalable, resilient, and high-performing contact center solutions. Create detailed design documents, high-level and low-level diagrams, and integration plans.
  • Implementation Configuration: Lead or participate in the installation, configuration, and deployment of UCCE and CVP components, including ICM PGs, Call Servers, Gateways, Media Servers, Finesse, and supporting applications.
  • System Integration: Integrate Cisco UCCE and CVP with third-party applications, such as CRM systems, workforce management, IVR, call recording, analytics, and other enterprise solutions. Ensure seamless operation with existing telephony and network environments.
  • Scripting Application Development: Develop, update, and troubleshoot CVP VXML applications and ICM scripts to support dynamic routing, self-service, and intelligent call distribution. Collaborate with development teams for custom requirements.
  • Support Troubleshooting: Provide tier-3 support for complex issues, investigate root causes, and resolve incidents involving UCCE, CVP, and related technologies. Participate in on-call rotations and deliver prompt resolutions to minimize downtime.

Preferred Qualifications

  • Mandatory Skills: Azure Infra Services, UCCX, AWS Infra Services, Cisco Webex, Cisco Ipcc, NICE Contact Center, CUCM
  • Good to Have Skills: Azure Infra Services, Cisco Webex, CUCM

  • Unified Communications Specialist

    15 hours ago

    Anand, Gujarat, India beBeeEngineering Full time ₹ 20,00,000 - ₹ 25,00,000

    Job Summary:We seek a highly experienced L4 Unified Communications engineer to lead the design and implementation of scalable dial plans, end-to-end call flows, and failover strategies for our clients.Main Responsibilities:Design and troubleshoot Unified Communications systems, including CUCM, CUC, IM & Presence, and Expressways.Develop expertise in PSTN...

  • Senior Unified Communications and Network Security Engineer

    1 week ago

    Anand, Gujarat, India beBeeEngineer Full time ₹ 1,20,00,000 - ₹ 1,50,00,000

    Unlock New Opportunities in Unified Communications and Network SecurityAbout the RoleWe're seeking a highly skilled engineer to join our team, driving excellence in voice collaboration systems and network security.This role offers a unique blend of technical expertise, problem-solving skills, and strategic thinking. As a bridge between enterprise voice and...

  • UC Communications Specialist

    6 days ago

    Anand, Gujarat, India beBeeUnified Full time ₹ 15,12,500 - ₹ 20,25,000

    Job Title: Unified Communications ExpertWe seek a seasoned expert in UC communications to design and implement efficient call flows, drive seamless customer experiences, and deliver high-quality solutions.Key Responsibilities:Configure UCCE components including ICM, CVP, CUIC, Finesse, CCMP, VVB, and CUSP for optimal performance.Collaborate with...

  • Communication Expert

    3 days ago

    Anand, Gujarat, India beBeeTraining Full time ₹ 40,00,000 - ₹ 80,00,000

    Job Title: Communication ExpertWe are seeking a skilled professional to deliver voice, accent neutralization, and communication skills training to new hires and existing staff.The ideal candidate will have experience in contact center training with a focus on customer interaction etiquette, pronunciation, grammar, clarity, fluency, and overall customer...

  • Expert Business Communication Specialist

    1 week ago

    Anand, Gujarat, India beBeeCommunication Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title:Business Communication ExpertTranslate professional communication certification objectives into clear, accurate and learner-appropriate video scripts and scenarios.Ensure all content reflects certification standards, workplace relevance and professional best practices.

  • Automotive Protocol Specialist

    16 hours ago

    Anand, Gujarat, India beBeeCommunication Full time ₹ 15,00,000 - ₹ 25,00,000

    Automotive Protocol Specialist OpportunityWe are seeking a skilled expert in communication protocols and Unified Diagnostic Services to work with automotive systems.Your daily tasks will include programming, testing, troubleshooting, and optimizing protocols. You will collaborate with cross-functional teams and ensure compliance with industry standards....

  • Visual Communications Expert

    3 days ago

    Anand, Gujarat, India beBeeGraphic Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Overview:We are seeking a talented visual communications expert to create captivating digital content across various platforms.Key Responsibilities:Design high-quality visuals for websites, social media, and advertisements.Edit and produce engaging videos for marketing campaigns, reels, ads, and YouTube.Create motion graphics and animations to enhance...

  • Cisco UCCE Support Specialist

    16 hours ago

    Anand, Gujarat, India beBeesenior Full time ₹ 15,00,000 - ₹ 25,00,000

    Senior Cisco UCCE Support EngineerWe are seeking a seasoned professional to fill the role of Senior Cisco UCCE Support Engineer. As a key member of our team, you will be responsible for providing expert-level technical support and guidance on all aspects of Cisco Unified Contact Center Enterprise (UCCE) solutions.

  • Senior Project Implementation Specialist

    3 days ago

    Anand, Gujarat, India beBeeConsultant Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Job DescriptionSeeking a Primavera Unifier/P6 consultant with experience in project management and software implementation.Key Responsibilities:Implementation and maintenance of Primavera P6/Unifier software systems.Project planning, scheduling, and control using Primavera P6.Providing technical guidance and support to project teams.Requirements:3-12 years...

  • Expert in Business Communication

    2 weeks ago

    Anand, Gujarat, India beBeeCommunication Full time ₹ 40,00,000 - ₹ 65,00,000

    Senior Communication SpecialistWe are seeking an experienced Senior Communication Specialist to design, develop, and deliver high-impact learning modules for our professionals. This is an excellent opportunity for a seasoned trainer/consultant to contribute to building strong business communication and interpersonal capabilities across teams.Key...