
Senior Project Coordinator
4 days ago
Transition Manager
Key Responsibilities:
- Manage active transitions as assigned.
- Be the customer's SPOC for all questions, decisions, actions and updates as applicable.
- Support the project as the first escalation point for internal and customer issues.
- Drive governance calls and meetings for internal and customer updates.
- Plan for, conduct and manage relevant trainings to be delivered to transitions team.
- Participate in / conduct assessments to gauge the training needs of the team.
- Understanding strategic business objectives of the customer and facilitating the definition of project scope, goals and deliverables.
- Participate in creation and review of transition solutions for RFPs / RFIs and any other pre sales support as needed.
- Identifying and defining business case; defining project tasks and resource requirements; developing detailed project charter, project plan and transition plan depending on solution complexity, priorities and deliverables.
Required Skills and Qualifications:
- Graduate/Post Graduate
Benefits:
Combining process migration activities along with IT implementation. Gives customer distinct advantage as vendor manages both IT as well as the operations.
Others:
Optimization of the transition methodology – reduce time, reduce costs, reduce risks, retain/ improve quality.
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