Air Ticketing Operations Specialist
4 weeks ago
Main Responsibilities:
- Handle customer inquiries regarding flight schedules, fares, and available seats.
- Process ticket reservations, changes, and refunds in a timely manner.
- Ensure compliance with airline policies, industry regulations, and company procedures.
- Stay updated on airline products, services, and promotions to provide accurate information to customers.
- Assist passengers with check-in procedures and boarding processes.
Requirements:
- Graduate or undergraduate degree from an accredited institution.
- Strong understanding of fare rules, ticketing processes, and travel regulations.
- Flexibility to work over weekends and in rotational shifts.
- Excellent communication and interpersonal skills.
About High Fly Dream:
At High Fly Dream, we are committed to providing exceptional customer service and ensuring a smooth travel experience for our passengers. As an air ticketing professional, you will play a crucial role in delivering this experience.
What We Offer:
* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
We are looking for a dedicated and customer-focused individual to join our team.
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