Success Driven Account Professional

4 days ago


Bengaluru, Karnataka, India CloudSEK Full time

Are you a motivated and results-driven individual looking for a new challenge? Do you have a passion for customer success and a strong background in cybersecurity? If so, we encourage you to apply for the Customer Success Manager position at CloudSEK.

We are seeking an experienced professional to join our team, responsible for managing and nurturing relationships with client accounts. The ideal candidate will have at least 5 years of experience in customer success, account management, or a related role in the cybersecurity industry.

This is a fantastic opportunity to join a dynamic and collaborative work environment, with a competitive salary and benefits package. You will have access to continuous learning and professional development opportunities, as well as the chance to work with a global leader in cybersecurity.

Some of the key responsibilities of this role include:

  • Managing and nurturing relationships for client accounts
  • Conducting quarterly business reviews (QBRs) and annual business reviews (ABRs)
  • Providing expert guidance on threat intelligence, data leak prevention, and other cybersecurity issues
  • Developing and executing customer engagement strategies
  • Identifying opportunities for upselling and cross-selling CloudSEK's products and services

We offer a range of benefits, including flexible working hours, food and unlimited snacks and drinks while at the office, and opportunities to unwind and have a good time together through games, fun, and soulful music.



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