Customer Service Specialist

3 days ago

Vadodara, Gujarat, India beBeeCustomerService Full time ₹ 3,00,000 - ₹ 5,00,000

Job Title: Customer Service Specialist

Key Responsibilities:
  • We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist.
  • The successful candidate will be responsible for providing exceptional support to customers through various channels, including phone, email, and chat.
  • Key responsibilities include resolving customer inquiries and complaints in a timely and professional manner, processing transactions and orders efficiently, and maintaining accurate records of customer interactions.

Required Skills & Qualifications:

  • Fluent communication skills in Korean are essential, with the ability to communicate clearly and professionally with customers.
  • Prior experience in customer service, call centers, or business process outsourcing (BPO) is preferred.
  • The ideal candidate will possess strong problem-solving skills, effective conflict resolution techniques, and the ability to work well under pressure.
  • Proficiency in CRM tools and good typing speed are also essential requirements.

Benefits:

  • This role offers excellent opportunities for career growth and development, with a supportive team environment and opportunities for training and upskilling.
  • The successful candidate will have the opportunity to work with a dynamic team and contribute to the success of our organization.

Others:

  • This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences and want to make a real difference in the lives of our customers.
  • If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this role.

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