Chat Process Specialist

4 days ago

Hyderabad, Telangana, India beBeeCustomer Full time ₹ 47,54,278 - ₹ 81,76,584

Exciting Opportunity to Join as Chat Process Specialist

Job Description:

We are seeking highly skilled and experienced individuals to fill the role of Chat Process Specialists in a dynamic customer experience management company.

Main Responsibilities:
  • Deliver exceptional customer service through chat, providing timely and professional responses.
  • Offer accurate information on products/services, ensuring customer satisfaction.
  • Maintain detailed records of all interactions, adhering to company policies.
  • Collaborate with internal teams to resolve complex issues when required.
Key Qualifications:
  • Education: Bachelor's/Master's degree in any field.
  • Excellent written communication skills in English, essential for success in this role.
  • Ability to multitask, handle pressure, and work effectively in a fast-paced environment.

We offer a range of benefits, including rotational shifts, free cab facility, and full-time employment (work from office).

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