Current jobs related to International Chat process - Hyderabad, Telangana - Tech Mahindra

  • Urgent Hiring For International Chat Process

    5 days ago

    Hyderabad, Telangana, India Imperial Hr Solution Delhi Full time ₹ 1,20,000 - ₹ 2,40,000 per year

    Hiring for chat process Only Chat experience candidate apply Minimum 1 year experience in Dual chat in international processGraduate not required, Excellent communicationBoth side cab rotational ShiftContact- Sunny Required Candidate profileExcellent Communication Skill In Both Aspects Verbal And written.Only Chat experience mandate in international Process.

  • International Chat Process

    2 weeks ago

    Hyderabad, Telangana, India Scoresoftlabsopc Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    Greetings From Scorelabs Inc We Are Hiring for International Chat Process ONLY FOR EXCELLENTS COMMS SKILLS Command over English language is MUST Graduates / Undergraduates Only Experienced Only need Internatonal Process Experience Required Candidate profile1 Year Experience on papers 5 days working 2 Rotaional Week Offs Candidates should be...

  • International chat process

    2 weeks ago

    Hyderabad, Telangana, India Teleperformance (TP) Full time US$ 1,92,000 per year

    Teleperformance is hiring for International chat process.CTC: 1.9LPA(13k take home salary)Working days-5Weekoffs - 2( Rotational )Shifts - RotationalEducational Qualification: Graduate/Post Graduate( Graduation documents mandatory)Experience : 0-3yrsWork location: Gachibowli, HyderabadSkills Required:Good Communication skills requiredKnowledge about customer...

  • International Voice/ chat Process Executive

    3 days ago

    Hyderabad, Telangana, India Red Hibiscus Info Solutions Full time ₹ 44,000 - ₹ 56,000 per year

    Min1 year of experience in international chat /voice process with BPO industryHSC/Graduate, both can apply5 days working, 2 rotational offBoth side cab facilitysalary upto 4.4 LPA; based on exp +20k loyalty bonus + incentives

  • International Chat Support Executive

    2 weeks ago

    Hyderabad, Telangana, India IntouchCX Full time US$ 4,000 - US$ 8,000 per year

    What Were Looking For: 6+ months of international chat support experience Excellent written communication in English Ability to handle 2 chats simultaneously Typing speed of 30–35 WPM with 80%+ accuracy Comfortable with rotational/night shifts CRM/chat tools knowledge is a plus Experience with US/UK/Australian customers preferred What We Offer: Health...

  • Top MNC Is Hiring International Chat Process | 1Y Exp | Upto 4.3LPA

    1 week ago

    Hyderabad, Telangana, India Campusmarg Innovative Tech Services LLP Full time

    Job DescriptionJob Opening: International Chat Process HyderabadLocation:Hi-Tech City (Work from Office)Company:Top MNC (Details will be shared during HR discussion)Type:Full-TimeDays:5-Day Work WeekShifts:Rotational (24/7)Cab:2-Way ProvidedPackage:Up to 4.3 LPA + Excellent Incentives + 20,000 Loyalty Bonus + Medical BenefitsExperience Required:Minimum 12...

  • Urgent Hiring For Chat Process

    2 weeks ago

    Hyderabad, Telangana, India Imperial Hr Solution Delhi Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Hiring for UK process non voice processGraduate and under graduate can applyExcellent communication SkillMinimum 1year Experience Typing speed 25 words in minBoth side cab facilitiesContact - Yash Required Candidate profileRespond to customer inquiries via chat (non-voice)Resolve issues with clear, concise, and grammatically sound written...

  • International voice process

    2 weeks ago

    Hyderabad, Telangana, India Fruges IT Services Full time ₹ 19,000 - ₹ 28,000 per year

    We Are hiring ForWe're Hiring – International Voice Process (Contractual Role)Location: UppalDuration: 3 Months (Performance-based permanent conversion)Role Types:International Voice ProcessFresher: ₹19,000/monthExperienced (Min. 18 months): Up to ₹28,000/monthSemi-Voice ProcessFresher: ₹15,000/monthChat ProcessFresher: ₹13,000/monthAdditional...

  • Top MNC Hiring International Chat Process | Upto 4.3 LPA | Min 1Y

    5 days ago

    Hyderabad, Telangana, India Campusmarg Innovative Tech Services Llp Full time ₹ 3,50,000 - ₹ 5,50,000 per year

    Job Opening: International Chat Process HyderabadLocation:Hi-Tech City (Work from Office)Company:Top MNC (Details will be shared during HR discussion)Type:Full-TimeDays:5-Day Work WeekShifts:Rotational (24/7)Cab:2-Way ProvidedPackage:Up to 4.3 LPA + Excellent Incentives + 20,000 Loyalty Bonus + Medical BenefitsExperience Required:Minimum 12 months in...

  • International Voice Process

    1 week ago

    Hyderabad, Telangana, India Axis Services Full time ₹ 23,000 - ₹ 31,000 per year

    International Voice Customer Support (Only International Exp)||Freshers||Mode: Work from OfficeShift: Night Rotational Shift - 2 way cabLocation - HyderabadCab Facility AvailableSalary: -Fresher - 23 k + 2k attendance bonus6 months 18 - months - 31k fixed + 2k Attendance bonusAbove 18 months - 38 K - 2k attendance BonusKey Requirements &...

International Chat process

2 weeks ago

Hyderabad, Telangana, India Tech Mahindra Full time ₹ 3,80,000 - ₹ 4,31,000 per year

HIRING FOR INTERNATIONAL CHAT PROCESS

JOB description

We are actively seeking a dedicated and customer-focused professional to join our team as a Customer Service Executive, specializing in inbound Chat processes. The successful candidate will be responsible for handling Dual Chats, addressing customer inquiries, and ensuring a positive customer experience.

Role & responsibilities:-

  • Resolving billing issues using query solving techniques and providing clear and concise information. questions about billing or services.
  • Manage International inbound customer Chat with a focus on providing exceptional service and resolving inquiries.
  • Listen actively to customer needs, concerns, and feedback, and respond appropriately.
  • Accurately document customer interactions and update records in the CRM system.
  • Collaborate with team members and other departments to resolve complex issues.
  • Meet and exceed performance targets for Chat handling and customer satisfaction.
  • Stay informed about company products, services, and policies to provide accurate information to customers

**Requirements:**

- Minimum of 1 year of experience in Dual chat within a customer service environment.- Strong problem-solving abilities and the ability to think on your feet.- Familiarity with CRM systems and Chat center software.- Ability to work in a fast-paced environment and handle high Chat volumes.- Customer-centric mindset with a commitment to delivering top-notch service.

Preferred candidate profile

  • Reviewing account information and answers.
  • In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay & Surcharges, Service charges, and taxes)
  • Experience resolving customer issues in billing,
  • Demonstrated communication skills.
  • The clarity in thought process (Able to articulate his/ her thought)
  • Ability to handle tough situations with customers.
  • Strong ability to multitask and take fast decisions independently.
  • Willing to work in a 24*7 environment (Rotational shifts/5 Days a week).
  • Customer Centric & Logical Thinking & Need to be Enough Spontaneous
  • Ensure Timely & Professional Responses to all Queries.

Perks and Benefits

Perks and benefits Cab Facility both ways [ Pick up and drop within Transport radius] Immense Growth Opportunities

Salary Grid-

EXP

CTC & IN HAND

12 Months to 17 Months

3.8 LPA

18 Months to 23 Months

4.10 LPA

24 Months AND Above

4.3 LPA

NOTE-IMMEDIATE JOINERS