
Service Delivery Specialist
2 weeks ago
Job Title: Service Management Project Manager
">We collaborate with over 100 Indian companies to provide essential tools for scaling DevSecOps practices. Our team helps leading Indian Enterprises and BFSIs adopt and scale enterprise solutions in the DevSecOps space, including implementation, project delivery, and post-sale support.
This is a full-time on-site role for a Service Project Manager located in Gurugram. The Service Project Manager oversees daily service delivery management operations, manages engineering workforce and customer stakeholders to ensure timely daily task delivery, customer satisfaction, and efficient service delivery.
Tasks include coordinating IT service management activities, managing customer service interactions, and maintaining high standards of customer satisfaction and service delivery. Key skills required for this role include Service Delivery Management, IT Service Management, and DevOps Technologies like Datadog, Dynatrace, GitHub, and Crowdstrike.
A strong candidate will have the ability to manage multiple projects concurrently and possess experience in the tech or service industry. A Bachelor's degree in Business Administration, Information Technology, or related field is preferred but not mandatory.
- Service Delivery Management expertise
- IT Service Management skills
- DevOps Technologies knowledge (Datadog, Dynatrace, GitHub, Crowdstrike)
Key Qualifications:
- Ability to work with cross-functional teams
- Experience in implementing DevOps technologies
- Strong analytical and problem-solving skills
Benefits:
- Opportunity to work with a dynamic team
- Chance to develop skills in emerging technologies
- Competitive compensation package
Why Choose Us?
Our company is dedicated to providing innovative solutions that meet the evolving needs of our clients. As a Service Project Manager, you will be part of a collaborative environment that values creativity, innovation, and teamwork. We are committed to fostering a culture of excellence and continuous improvement.
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