
Debt Recovery Specialist
2 weeks ago
Job Title:
Debt Recovery SpecialistRole Overview
- Develop and implement debt recovery strategies to minimize delinquencies.
- Build strong customer relationships through timely communication and issue resolution.
- Collaborate with internal teams to identify and mitigate potential risks.
- Provide data-driven insights to stakeholders on customer behavior and preferences.
- Ensure compliance with regulatory requirements and company policies.
Key Responsibilities
- Manage the collection process to ensure timely debt recovery.
- Implement effective strategies to minimize delinquencies and improve credit quality.
- Resolve customer issues promptly through active communication and problem-solving skills.
- Collaborate with internal teams to identify and mitigate potential risks.
- Provide actionable insights to stakeholders based on data analysis.
Requirements
- Strong knowledge of banking operations, including micro banking and collection processes.
- Excellent communication and interpersonal skills for building strong customer relationships.
- Ability to analyze data and provide actionable insights to stakeholders.
- Strong problem-solving skills to resolve complex issues efficiently.
- Experience working in a fast-paced environment with multiple priorities and deadlines.
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