
Financial Recovery Specialist
8 hours ago
Job Role: Financial Recovery Specialist
Location: Remote possible
We are looking for a skilled and motivated individual to take on the role of Financial Recovery Specialist. The ideal candidate should have:
- 1-3 years of experience in a similar financial role.
- Excellent communication skills, both written and oral.
- Strong negotiation and problem-solving skills.
- Fluent in English.
- Proficiency in Excel.
The successful candidate will be responsible for:
- Collections to facilitate our collection process and contact clients for the collection of outstanding payments.
- Drive collection activities and achieve targets while maintaining excellent customer service.
- Follow up with customers on-call/emails for overdue amounts to minimize debts and maintain loss experience to a minimum.
- Manage a database of all transactions with respect to payment collection account receivables.
- Assist in improving collection strategies to drive continuous improvement in the collections process.
- Research and resolve payment discrepancies.
- Monitor and extend assistance to the recovery team for the resolution of cases by way of recovery.
- Verify clients and customers who appear to be potential defaulters.
About the Role: In this position, you will play a key role in facilitating our collection process and driving revenue growth through effective management of client relationships and timely follow-up on overdue payments.
Key Responsibilities:
- Collection Management
- Customer Communication
- Payment Discrepancies Resolution
- Database Management
- Strategic Improvement
Requirements:
- Financial Experience
- Communication Skills
- Negotiation and Problem-Solving Skills
- Excel Proficiency
What We Offer:
- Competitive Salary
- Opportunities for Professional Growth
- A Dynamic and Supportive Work Environment
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