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Team Leadership Manager

1 week ago


Chennai, Tamil Nadu, India Citigroup Full time
About the Role

The Ops Sup Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services. This role requires strong leadership skills and the ability to drive results through others.

Main Responsibilities
  1. Delegating tasks and responsibilities to team members to achieve operational goals.
  2. Conducting performance evaluations, compensation decisions, and terminations of team members.
  3. Maintaining accurate records and reports of team performance and progress.
  4. Providing guidance and coaching to team members to improve performance and address issues.
  5. Ensuring compliance with regulatory requirements and internal policies.

Qualifications
  • 10-12 years of experience in a leadership role within operations.
  • Proven track record of delivering results through others.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment with multiple priorities.