Technical Contact Center Specialist

About the Role">We are seeking a highly experienced AWS Connect specialist to join our team at Kiash Solutions. As a key member of our technical team, you will be responsible for designing and implementing cloud-based contact centers using Amazon Connect Agent Workspace and related technologies.">Main Responsibilities">">Design and implement Amazon Connect...

About This RoleWe are seeking an experienced Cloud Contact Center Professional to join our team at Black Box. As a Technical Support Specialist, you will provide expert-level technical support for Genesys Cloud platform customers, handle escalated issues, and collaborate with internal teams to resolve customer issues efficiently.Key ResponsibilitiesProvide...

Experience- 5Yrs to 8 YrsLocation - BangaloreResponsibilitiesEffectively communicate and engage with business stakeholders and peers to gather requirementsWork closely with contact center managers and agents to understand their needs and challengesAbility to balance longterm strategic goals with short-term operational needsIdentify opportunities to...

Hi All, We are looking for UCCE Contact center candidates for Bangalore location. Interested candidates please share us the resume @ Location- Bangalore Below the JD; Must have and should meet all the below standards for qualifying to this role . Installation of UCCE components such as ICM, CVP, CUIC, Finesse, CCMP,VVB, CUSP . Configuration of UCCE...

About VARITE INC: VARITE INC is a global IT company providing software and engineering consulting services to Fortune 1000 companies. We specialize in financial software solutions. Job Summary: We are seeking a skilled Contact Center Operations Analyst to join our dynamic team. The successful candidate will operate within a fast-paced Customer Success...

Hi All,We are looking for UCCE Contact center candidates for Bangalore location.Interested candidates please share us the resume @ Location- BangaloreBelow the JD;Must have and should meet all the below standards for qualifying to this role. Installation of UCCE components such as ICM, CVP, CUIC, Finesse, CCMP,VVB, CUSP. Configuration of UCCE components.....

Hi All,We are looking for UCCE Contact center candidates for Bangalore location.Interested candidates please share us the Location- BangaloreBelow the JD;Must have and should meet all the below standards for qualifying to this role. Installation of UCCE components such as ICM, CVP, CUIC, Finesse, CCMP, VVB, CUSP. Configuration of UCCE components.....

Hi All,We are looking for UCCE Contact center candidates for Bangalore location.Interested candidates please share us the resume @ praveena.madhankumar@wipro.comLocation- BangaloreBelow the JD;Must have and should meet all the below standards for qualifying to this role. Installation of UCCE components such as ICM, CVP, CUIC, Finesse, CCMP,VVB, CUSP....

Hi All,We are looking for UCCE Contact center candidates for Bangalore location.Interested candidates please share us the resume @ praveena.madhankumar@wipro.comLocation- BangaloreBelow the JD;Must have and should meet all the below standards for qualifying to this role. Installation of UCCE components such as ICM, CVP, CUIC, Finesse, CCMP,VVB, CUSP....

Contact Center Engineering Expertise:We are looking for a highly skilled Senior Contact Center Engineer I to join our team. The successful candidate will have extensive experience in contact center engineering, including designing and building comprehensive technology solutions, developing and implementing contact center technology solutions, and managing...

Contact Center Technology Expert Wanted!Servion Global Solutions is seeking an experienced Contact Center Technology Expert to join our team.This role involves implementing and deploying Calabrio's WFO suite of products, including Quality Management (QM), Workforce Management (WFM), and Analytics.Responsibilities:Implement and configure Calabrio's WFO suite,...

About Us">At Agoda, we believe that travel has the power to bring people together and create lasting memories. Our online travel booking platform offers a wide range of accommodations, flights, and activities, making it easy for travelers to plan their next adventure. With a strong commitment to innovation and customer satisfaction, we strive to provide...

About the Role:The Senior Contact Center Engineer I will be responsible for developing and implementing scalable contact center technology solutions that align with the corporate vision. This includes managing and supporting Genesys contact center infrastructure, implementing contact center software solutions, and integrating advanced routing development to...

About VARITE INC: We are a global IT company providing software and engineering consulting services to Fortune 1000 companies. Our team is seeking a Support Operations and Analytics Specialist to join our Client Customer Success Real-Time Operation Team.Job Description: The Support Operations and Analytics Specialist will operate within a fast-paced Customer...

Job DescriptionWe are seeking an experienced professional to join our team as a Cisco Unified Contact Center (UCCE) implementation specialist. As a key member of our team, you will be responsible for designing and implementing UCCE solutions for our clients.

Job Title Senior Contact Center Engineer I Hybrid For more than 80 years Kaplan has been a trailblazer in education and professional advancement We are a global company at the intersection of education and technology focused on collaboration innovation and creativity to deliver a best in class educational experience and make Kaplan a great place to...

About the Role:As a Contact Center Specialist, you will be responsible for installing and configuring UCCE components, providing consulting services, and having basic troubleshooting and design skills of UCCE Components and Call flow.Your Key Responsibilities Will Include:Installing and configuring UCCE components.Providing consulting services with excellent...

We are seeking an experienced Contact Center Delivery Manager to join our team at Capgemini Engineering. In this role, you will be responsible for leading the execution of delivery projects and taking ownership of the strategy, deployment, and optimization of Cisco services and solutions.Key Skills and QualificationsTo succeed in this role, you will...

Job Overview: Black Box is seeking an experienced Customer Experience Solutions Consultant to join our team as a Post-Sales Technical Support Professional. In this role, you will be responsible for delivering high-quality technical support to our customers and driving business growth through the implementation of our cloud-based contact center...

We're looking for a skilled Cloud Contact Center Developer to join our team at Tata Consultancy Services.The successful candidate will have 2+ years of experience in Cloud enablement of Contact Center Solutions, especially in migrating from On-prem to CCaaS Cloud solution, and a strong background in AWS Lex & Lambda.Develop and implement Conversational IVRs,...