Remote Site Support Specialist
1 week ago
This role requires a dedicated engineer to provide real-time remote troubleshooting support via Nokia OSS, ensuring smooth site activities and execution.
Key Responsibilities:- Provide expert-level RTWP troubleshooting support during site activities.
- Login to Nokia OSS for RTWP logs, lock/unlock radios, parameter checks, and troubleshooting commands.
- Guide crews to resolve RTWP imbalance, PIM issues, and uplink interference.
- Support R&M troubleshooting across various technologies including radios, baseband, RET, fiber, MW, and RF jumpers.
- Coordinate with Carrier Switch team for software load, commissioning, and integration.
- Monitor post-commissioning KPIs to validate site stability and performance.
- Strong knowledge of 4G LTE & 5G NR technologies.
- Proficiency in Nokia OSS operations.
- Expertise in RTWP/PIM troubleshooting and external interference mitigation.
- Hands-on experience with RET troubleshooting, RF paths, microwave links, and fiber.
- Familiarity with spectrum analyzers and filters for interference hunting.
- Proficiency in MS Excel, PowerPoint, and Google Earth for reporting.
- Strong English communication skills (spoken & written).
- Excellent problem-solving, coordination, and documentation abilities.
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IT Support Specialist
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Oracle EBS Support Specialist
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