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Senior Administrative Coordinator

3 weeks ago

Malappuram, Kerala, India beBeeAdministrative Full time ₹ 18,16,077 - ₹ 24,29,474

Job Description:

We are seeking an experienced Administrative Manager to oversee the operational management of our regional administrative activities. This role will involve managing a team, defining scope and Key Result Areas (KRAs) for team members, communicating with immediate management to develop strategic programs and project goals, and reporting to the Zonal Admin Head on a daily basis.

The successful candidate will have a strong background in facility management, excellent communication skills, and experience in conflict management. They will be responsible for monitoring and reporting key project activities, plans, and progress, as well as managing calls and discussions, ensuring zero incidents on exam days related to administrative services, and assisting with recruitment, training, and talent development of team members.

Key Responsibilities:

  • Complete ownership of managing regional admin activities/operation & admin team
  • Defining scope and KRA's of team members
  • Communicate and co-ordinate with immediate management to develop strategic program and project goals
  • Direct reporting to Zonal Admin Head – TCSiON on day to day activities, incident management etc.
  • Monitoring and reporting of key project activities, plans and progresses
  • Managing calls and discussions
  • End to end Exam day and non exam day administrative activities management and Team coordination
  • Ensuring zero incident on Exam day related to Admin Services
  • Help in Recruitment, Training and talent development of Team Members
  • Define and deploy control and Monitoring mechanism Admin Team within Region
  • Training and development of Admin Team within Region
  • Ensure Standardising of process at all Exam Venues
  • Regional Vendor Mgmt , Support Zonal Head in Finalising of contract , Vendor invoice
  • Publish regular dashboard on Key performance parameters to Zonal Admin Head and Sr. Mgmt on need basis
  • Central spoc for all Facility related matters at regional level
  • Ensure SLA/SLC at Exam Venues
  • Governance over ViDZ/LISP partners , regular meeting and closure of Audit points
  • Contract management
  • Help/support in Shortlisting prospective partner/venue identified by city head based on defined parameters within region
  • Maintain and monitor legal compliances for all Venues
  • Prepare and deploy contingency/BCP
  • Surprise checks at exam Venues
  • Handle crisis situation
  • Coordinate and manage with Manpower agencies
  • Conduct audit of Exam venues
  • Any other duty assigned from time to time