Reliable Software Engineer

We are seeking a highly skilled Senior Reliability Engineer to join our team. The ideal candidate will be responsible for ensuring the high availability, performance, and efficiency of our SaaS platform on Azure.

This role requires strong leadership skills, as you will define and enforce reliability standards, lead high-impact projects, mentor engineers, and eliminate toil at scale.

You will own the SLIs/SLOs & contracts, error budgeting (policy & tooling), run the error-budget policy with multi-window, multi-burn-rate alerts, clear runbooks, and paging thresholds.

Gate changes by budget status (freeze/relax rules) wired into CI/CD.

Maintain SLO/EB dashboards (Azure Monitor, Grafana/Prometheus, App Insights). Run weekly SLO reviews with engineering/product.

Drive roadmap tradeoffs when budgets are at risk; land reliability epics.

Incidents without drama: Lead SEV1/SEV2, own comms, run blameless postmortems, and make corrective actions stick.

Engineer reliability in: Multi-AZ/region patterns (active-active/DR), PDBs/Pod Topology Spread, HPA/VPA/KEDA, resilient rollout/rollback.

AKS at scale: Harden clusters (network, identity, policy), optimize node/pod density, ingress (AGIC/Nginx); mesh optional.

Observability that works: Metrics/traces/logs with Azure Monitor/App Insights, Log Analytics, Prometheus/Grafana, OpenTelemetry. Alert on symptoms, not noise.

IaC & policy: Terraform/Bicep modules, GitOps (Flux/Argo), policy-as-code (Azure Policy/OPA Gatekeeper). No snowflakes.

CI/CD reliability: Azure DevOps/GitHub Actions with canary/blue-green, progressive delivery, auto-rollback, Key Vault-backed secrets.

Capacity & performance: Load testing, right-sizing, autoscaling; partner with FinOps to reduce spend without hurting SLOs.

DR you can trust: Define RTO/RPO, test backups/restore, run game days/chaos drills, validate ASR and multi-region failover.

Secure by default: Entra ID (Azure AD), managed identities, Key Vault rotation, VNets/NSGs/Private Link, shift-left checks in CI.

Reduce toil: Automate recurring ops, build self-service runbooks/chatops, publish golden paths for product teams.

Customer escalations: Be the technical owner on calls; communicate tradeoffs and recovery plans with authority.

Document to scale: Architectures, runbooks, postmortems, SLIs/SLOs—kept current and discoverable.

• Bachelor's in CS/Engineering or equivalent experience.
• 12+ years in production ops/platform/SRE including 5+ years on Azure.
• PostgreSQL (must-have): Deep operational expertise incl. HA/DR, logical/physical replication, performance tuning indexes/EXPLAIN/ANALYZE pg_stat_statements autovacuum strategy partitioning backup/restore testing connection pooling pgBouncer.
• Azure core: AKS must-have Front Door/App Gateway API Management VNets/NSGs/Private Link Storage Key Vault Redis Service Bus/Event Hubs.
• Observability: Azure Monitor/App Insights Log Analytics Prometheus/Grafana SLO design and error-budget operations.
• IaC/automation: Terraform and/or Bicep PowerShell Python GitOps Flux/Argo Pipelines in Azure DevOps or GitHub Actions.
• Proven incident leadership at scale blameless postmortems SLO/error-budget governance with change gating.
• Mentorship crisp written/verbal communication.

Requirements: Strong understanding of cloud-based platforms and technologies, including Azure. Experience with containerization using Docker, Kubernetes, and Helm is essential.

Preferred qualifications: Apache NiFi Apache Flink Apache Kafka or Redpanda schema management exactly-once semantics backpressure dead-letter/replay patterns Azure Solutions Architect Expert CKA/CKAD ITSM ServiceNow on-call tooling PagerDuty/Opsgenie Compliance/SecOps SOC 2 ISO 27001 policy-as-code workload identity OpenTelemetry eBPF tooling service mesh Multi-tenant SaaS cost optimization at scale.