Knowledge Transfer Specialist

2 days ago

Pune, Maharashtra, India beBeeKnowledge Full time ₹ 16,00,000 - ₹ 22,00,000
Knowledge Transfer Manager Job Description

We are seeking a skilled Knowledge Transfer Manager to join our team. This is an exciting opportunity to lead and manage end-to-end knowledge transfer and functional process training for our organization.

The successful candidate will be responsible for designing and implementing comprehensive roadmaps for knowledge transfer and management, ensuring critical process knowledge is captured, standardized, and effectively disseminated across teams during transitions and platform changes.

  • Design and implement training content, manuals, and e-learning modules for various systems and applications.
  • Conduct engaging training sessions for new hires, upskilling, and process changes.
  • Ensure training programs are tailored to various roles within our organization.
  • Track training effectiveness through assessments, feedback, and performance metrics.

Key Responsibilities:

  • Develop and maintain training materials, including language training.
  • Function as a liaison between platform vendors and internal teams for training-related updates.
  • Establish a structured review cycle to keep training materials aligned with system updates, process changes, and compliance requirements.
  • Provide regular reports to leadership on training impact, participation, and continuous improvement opportunities.

Required Skills and Qualifications:

  • 6+ years of experience in Shared Services Organization/GBS/GCC, with 3+ years in training or learning & development roles.
  • Exceptional understanding of critical success factors for GBS as a reliable, effective, and efficient business service provider.
  • Familiarity with compliance, audit requirements, and internal controls.
  • Strong working knowledge of Oracle Financials, MSD, and Invevo platforms, SuccessFactors including data migration.

Benefits:

  • Fluency in English
  • Experience working in shared services, global finance operations, or transformation environments is an advantage.
  • Certification like Dynamics 365 Finance Functional Consultant Associate/Finance and Operations Apps Solution Architect Expert, Oracle Cloud ERP, SAP FICO/ HR systems.
  • Bachelor's/ Master's degree HR/ Training (Finance/ Accounts is a plus)

Working Arrangements:

  • Flexible working in APAC/ EMEA shifts based Training schedules.

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