Operations Manager

3 days ago

Delhi, Delhi, India beBeeOperations Full time ₹ 1,20,00,000 - ₹ 2,00,00,000
Job Opportunity

We are seeking a dynamic professional to lead our Doctor Operations vertical.

About the Role

This is a challenging role for an experienced MBBS-qualified doctor who wants to make a meaningful impact in a growing startup.

Key Responsibilities:
  • Onboarding & Training: Develop and implement orientation and training programs to ensure smooth integration of new doctors.
  • Day-to-Day Operations: Manage doctor schedules, rostering, leave approvals, and conflict resolution.
  • Quality & Feedback: Conduct quality control sessions; capture feedback from doctors and patients; drive continuous improvement.
  • Escalations & SOP Enforcement: Address operational or compliance issues; ensure adherence to Standard Operating Procedures (SOPs) and best practices.
  • Reporting & Analytics: Produce daily reports; monitor key performance indicators (KPIs) and doctor performance metrics.
  • Month-End Reconciliations & Payments: Handle reconciliations and streamline payment processes.
  • Team Collaboration: Lead and coordinate with assistant managers and executives in the Doctor Operations team.
Ideal Candidate Profile:
  • Qualification: MBBS (eligible and registered).
  • Experience: 2–5+ years in operations, management, corporate healthcare, or clinical administration.
  • Attributes:
    • Strong analytical mindset and attention to detail.
    • Excellent communication and interpersonal skills.
    • Proficiency in scheduling tools and basic analytics.
    • Capability to lead teams and manage cross-functional coordination.
    • Adaptable, problem-solver, and a process-oriented thinker.
About Our Organization
  • Direct ownership of a high-impact operations function in a rapidly growing industry.
  • Opportunity to shape doctor experience and operational excellence.
  • Supportive leadership and a collaborative work environment.
  • Dynamic work setting in a vibrant innovation hub.

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