IT Service Director

6 days ago

Davangere, Karnataka, India beBeeInfrastructure Full time US$ 2,06,610 - US$ 2,46,930
Director of IT Services

We are seeking a seasoned technology leader to drive our IT infrastructure strategy and operations.

The ideal candidate will have deep expertise in legacy and emerging infrastructure platforms, combined with a proven track record of managing global teams. This individual will be responsible for delivering reliable, scalable, and secure infrastructure services while modernizing our operations to support product engineering, platform automation, Operational SRE, and business agility.

Main Responsibilities:

  • Lead and mentor a team of infrastructure leads, engineers, and service owners across global teams.
  • Drive alignment with global IT strategy focused on automation, scalability, and cloud-native architecture.
  • Represent infrastructure delivery in global planning and governance forums.
  • E nsure availability, reliability, and performance of on-premises and cloud-hosted infrastructure platforms.
  • Ow n and improve SLAs and KPIs regarding design, deployment, transition to manage, decommission, incident response, problem management, and change control processes.
  • Champion operational (SRE) enablement, compliance (including SOX/PCI), and security best practices.
  • Lead the transformation from legacy systems to modern infrastructure.
  • Support DevOps toolchain integration and Infrastructure as Code (IaC) adoption.

Required Skills and Qualifications:

  • 15+ years of experience in IT infrastructure operations, with at least 5 years in leadership roles managing global or regional teams.
  • 5+ year experience working within a public cloud environment.
  • Experience with traditional data center infrastructure and container strategies.
  • Hands-on familiarity with DevOps principles, CI/CD pipelines, and infrastructure automation.
  • Proven track record of leading modernization initiatives.

Why This Role Matters:

This role is critical to driving our digital transformation and ensuring the success of our business. We offer a dynamic and collaborative work environment, competitive compensation packages, and opportunities for growth and development.

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