Site Reliability Engineer

11 hours ago

Malappuram, Kerala, India beBeeReliability Full time ₹ 1,80,00,000 - ₹ 2,50,00,000
Job Description

As a seasoned site reliability engineer, you will be responsible for owning availability, latency, and performance of our SaaS on Azure.

You will define and enforce reliability standards, lead high-impact projects, mentor engineers, and eliminate toil at scale. You will report directly to the Director of Site Reliability Engineering.

Key Responsibilities:
  • Define customer-centric service level indicators (SLIs) and service level objectives (SLOs) for Tier-0/Tier-1 services, publish, review quarterly, and align teams to them.
  • Implement error budgeting policy and tooling, including multi-window alerts, clear runbooks, and paging thresholds.
  • Gate changes by budget status (freeze/relax rules) wired into continuous integration and deployment (CI/CD).
  • Maintain SLO/error budget dashboards (Azure Monitor, Grafana/Prometheus, App Insights). Run weekly SLO reviews with engineering/product.
  • Drive roadmap tradeoffs when budgets are at risk; land reliability epics.
  • Lead severe incident responses without drama: own communications, run blameless postmortems, and make corrective actions stick.
  • Engineer reliability in: Multi-AZ/region patterns (active-active/disaster recovery), Pod Topology Spread, Horizontal Pod Autoscaling (HPA), resilient rollout/rollback.
  • Harden Kubernetes clusters (network, identity, policy), optimize node/pod density, ingress (AGIC/Nginx); mesh optional.
  • Implement observability that works: Metrics/traces/logs with Azure Monitor/App Insights, Log Analytics, Prometheus/Grafana, OpenTelemetry. Alert on symptoms, not noise.
  • Use infrastructure-as-code and policy-as-code: Terraform/Bicep modules, GitOps (Flux/Argo), policy-as-code (Azure Policy/Opa Gatekeeper). No custom solutions.
  • Ensure CI/CD reliability: Azure DevOps/GitHub Actions with canary/blue-green deployments, progressive delivery, auto-rollback, Key Vault-backed secrets.
  • Partner with FinOps to reduce spend without hurting SLIs through load testing, right-sizing, autoscaling.
  • Define disaster recovery you can trust: Recovery Time Objective (RTO), Recovery Point Objective (RPO), test backups/restore, run game days/chaos drills, validate asynchronous replication and multi-region failover.
  • Secure by default: Entra ID (Azure AD), managed identities, Key Vault rotation, VNets/NSGs/Private Link, shift-left checks in CI.
  • Reduce toil: Automate recurring operations, build self-service runbooks/chatops, publish golden paths for product teams.
  • Be the technical owner on customer escalations; communicate tradeoffs and recovery plans with authority.
  • Document architectures, runbooks, postmortems, SLIs/SLOs—kept current and discoverable.

Benefits: Opportunity to work on large-scale systems, collaborate with experienced engineers, and develop your skills in reliability engineering.

Required Skills and Qualifications: Proven experience in site reliability engineering, strong understanding of cloud computing and containerization, excellent communication and problem-solving skills.

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