Associate Workplace Investing Operations Specialist
4 weeks ago
About the Role
We are seeking a highly skilled and motivated Associate to join our Workplace Investing Operations team. As an Associate, you will play a key role in ensuring the smooth operation of our pension administration services, supporting clients across the UK financial services market.
About Your Responsibilities
- Ensure client instructions are dealt with accurately and in a timely manner.
- Liaise with various teams to ensure priority work is completed on time and any potential issues are escalated.
- Manage daily work, including projects and special tasks.
- Demonstrate a high level of commitment to customer service improvement and showcase Fidelity values.
About You
- Strong knowledge of mutual funds and other financial products offered in the UK financial services market.
- Excellent communication skills, customer-centric approach, and ability to work well as a team player.
- Strong MS Excel skills, handling mailboxes using Outlook, and PowerPoint.
- Experience of working in client services teams and interacting with clients via email and phone calls.
About Us
FRI FIL India Business and Research Services Private Limited is committed to making you feel motivated by the work you do and happy to be part of our team. We offer a comprehensive benefits package, value your wellbeing, and support your development.
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