Strategic Program Manager

6 days ago


Chennai, Tamil Nadu, India ADCI MAA 15 SEZ Full time

About the Role

The Amazon Books Risk Management team is seeking a highly skilled and experienced Sr. Program Manager to play a key role in realizing our ambitious vision. The successful candidate will make pivotal contributions to the overall migration strategy and technical approach, identifying risks and opportunities in technical strategies or in engineering organization structures and developing plans to address them.

Key Responsibilities

  • Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery, including developing and managing project governance plans, project schedules, team goals, defining success criteria, and project milestones.
  • Assist partner teams to envision strategic objectives and implement solutions with multiple business and technical interdependencies.
  • Own and lead multi-workstream engagements across technical implementation and change management, establishing and executing control and governance that drives operational excellence.
  • Take ownership of projects, understand the project's business and technical objectives and context, manage effectively under pressure, prioritize tasks, and handle unexpected challenges.
  • Interface with various customer, partner, and internal stakeholders, managing their expectations by leveraging written and verbal communication skills.
  • Drive engagement to closure and achieve intended business objectives, navigating acceptance conditions, project constraints, and timeline, showing business and risk acumen.
  • Look for ways to drive process efficiencies and effectiveness, define and share best practices across teams, understand principles of change management and transformation.
  • Act as a team player who effectively integrates, motivates, and builds relationships.

About the Team

The Amazon Books Risk Management team ensures that all books listed on Amazon's websites satisfy legal requirements and do not violate internal policies. The Automation team creates processes to proactively identify non-compliant books for the purposes of blocking, re-categorizing, or otherwise restricting books.

Requirements

  • 5+ years of working cross-functionally with tech and non-tech teams experience.
  • 5+ years of program or project management experience.
  • 5+ years of delivering cross-functional projects experience.
  • Experience defining program requirements and using data and metrics to determine improvements.
  • Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT, or equivalent.

Preferred Qualifications

  • 5+ years of change management experience.
  • PMP certification.


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