Customer Support Specialist

1 day ago


Alleppey, Kerala, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000
Job Title:

Customer Support Specialist

About the Job:

This is a Customer Support role that involves handling and resolving customer complaints in a timely manner.

Responsibilities:
  • Receive incoming calls, emails, and chats from customers with various issues.
  • Troubleshoot problems and provide technical support to resolve customer complaints.
  • Collaborate with other teams to identify and resolve root causes of customer issues.
Requirements:

Extremely organized with an appreciation for process and documentation. A team player who thrives in a kind and collaborative environment.

Benefits:

Flexible Holiday Policy Hybrid Working Options Life & Medical Insurance Focus on Skill Development Re-imbursement for Certifications Wi-Fi-Mobile bill reimbursement Employee well-being activities

Interview Process:

Three-round interview process including Operations/Technical Round HRBP Round - Salary discussion & Cultural fitment check



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