
Wordsmith for Impactful Communication
2 weeks ago
A skilled wordsmith is required to craft impactful communication across multiple channels, driving customer engagement and retention.
Main Responsibilities:- Create engaging, personalized content for CRM & CLM campaigns (email, SMS, push, in-app)
- Support customer lifecycle journeys — onboarding, engagement, reactivation, churn prevention
- Collaborate with cross-functional teams to ideate, build, and launch targeted campaigns
- Optimize content for different user segments, triggers, and actions
- Ensure tone, language, and messaging aligns with brand voice and financial regulations
- 2–4 years of experience in CRM/CLM or retention copywriting
- Prior experience in BFSI, trading, stock market, or fintech domain is a must
- Demonstrated ability to write concise, actionable, user-first communication
- Familiarity with CRM tools like MoEngage, WebEngage, Clevertap, Braze, or similar platforms
What We Offer: A dynamic work environment, opportunities for growth and development, and the chance to work with a talented team of professionals.
We're looking for a creative problem-solver who can think outside the box and deliver innovative solutions. If you're passionate about crafting compelling stories and building strong relationships with customers, we'd love to hear from you.
BenefitsWe offer a competitive compensation package, comprehensive training programs, and a supportive team environment that fosters growth and development.
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