Leadership Trainer

3 days ago

Hyderabad, Telangana, India beBeeTraining Full time ₹ 20,00,000 - ₹ 25,00,000

We are seeking a seasoned Training Manager to lead our training function.

Key Responsibilities:
  • Strategic Planning:
    • Develop and implement comprehensive training strategies aligned with business objectives, including needs assessments, training calendars, and learning goals.
  • Content Development:
    • Create and maintain effective training materials (manuals, e-learning modules, presentations, job aids, etc.) ensuring consistency and relevance.
  • Training Delivery:
    • Manage and facilitate onboarding, process-specific training, upskilling, and refresher programs using blended learning approaches.
  • Trainer Management & Development:
    • Lead and mentor a team of trainers; support their development through coaching, feedback, and performance management.
  • Stakeholder Collaboration:
    • Collaborate closely with operations, quality, and other internal stakeholders to identify training needs and align expectations.
  • Training Evaluation & Reporting:
    • Define metrics to measure training effectiveness, analyze outcomes, and refine training programs based on insights.
  • Process Improvement:
    • Continuously assess and enhance training methodologies, processes, and tools to maximize efficiency and impact.
  • LMS Administration:
    • Oversee the usage of Learning Management Systems for tracking, scheduling, and managing content.
  • Compliance:
    • Ensure all training activities comply with internal policies, quality standards, and regulatory requirements.
    Qualifications:
    • Bachelor's degree in any relevant discipline.
    • 6–8 years of progressive experience in training & development, preferably within a BPO/KPO or technology-enabled operations environment.
    • Strong background in managing the end-to-end training lifecycle.
    • Excellent facilitation and presentation skills.
    • Expertise in instructional design and content creation.
    • Proven leadership and people management skills.
    • Strong stakeholder management and communication skills.
    • Analytical mindset with ability to assess and report on training effectiveness.
    • Familiarity with Learning Management Systems (LMS).
    Preferred Skills:
    • Certification in Training and Development (e.g., CPTD).
    • Experience with tools like Articulate Storyline, Adobe Captivate, or similar.
    • Ability to analyze data and prepare detailed training reports.
    • Exposure to projects involving mapping, annotation, or autonomous vehicle processes will be an advantage.

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