
Client Relationship Manager
2 weeks ago
This is a key position for someone who can foster client relationships and manage their accounts effectively.
Job Responsibilities:- We are looking for an experienced professional to develop and maintain strong relationships with clients, serving as the primary point of contact for their needs, inquiries, and concerns.
- The ideal candidate will have excellent communication skills, with the ability to analyze client briefs and comprehend their objectives, preferences, and expectations for advertising campaigns or projects.
- We require a highly organized individual who can coordinate project execution between clients and internal teams, ensuring smooth execution of projects while meeting client expectations and deadlines.
- The selected candidate will be responsible for preparing and presenting advertising proposals, campaign strategies, progress reports, and performance analytics to clients, highlighting achievements and areas for improvement.
- We offer strategic guidance to our clients based on market trends, consumer insights, and advertising best practices to enhance campaign effectiveness and achieve desired outcomes.
- The successful candidate will address client concerns, complaints, or conflicts promptly and professionally, seeking mutually beneficial resolutions to maintain positive client relationships.
- We expect our Account Manager to stay updated on industry developments, competitor activities, and emerging advertising trends to offer innovative solutions and maintain a competitive edge.
- The role also involves fostering client loyalty by proactively engaging with them to identify opportunities for upselling or cross-selling additional services, aiming to increase client satisfaction and retention.
- Finally, the Account Manager ensures all advertising materials and campaigns adhere to regulatory requirements, industry standards, and agency quality benchmarks, maintaining the agency's reputation for excellence.
- A Bachelor's degree in Marketing, Advertising, Communications, Business, or a related field.
- 1–2 years of experience in an advertising or marketing agency environment.
- Excellent verbal and written communication skills.
- Strong presentation skills with the ability to build and deliver engaging client presentations.
- Proficient in MS Word/Excel for drafting briefs, reports, and documents.
- Proficient in MS PowerPoint / Google Slides for building decks and client presentations.
- Highly organized with strong attention to detail.
- Proactive, solution-oriented, and able to manage multiple tasks simultaneously.
- Passionate about advertising, brand building, and creative communication.
If you believe you possess the essential qualities to be a valuable addition to our team, kindly get in touch with us.
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