Business Process Improvement Specialist
9 hours ago
We are looking for a talented individual to join our team as a Business Process Improvement Specialist. This is an exciting opportunity to work with a dynamic organization and contribute to the success of our business.
The ideal candidate will have experience in Tax and Expense Management, be proficient in using Concur Expense Management System, and have knowledge of the Business Travel Industry. They will also have excellent communication skills, both written and verbal, and be able to work well in a fast-paced environment.
As a Business Process Improvement Specialist, you will be responsible for executing the end-to-end T&E processing and auditing functions, assisting, supervising, and supporting any remote T&E process. You will also view yourself as a system specialist (subject matter expert) within your day-to-day tasks. The Sr. Analyst may perform all duties of the Analyst position but under limited supervision and more ownership of the tasks.
Responsibilities:
- • Execute the end-to-end T&E processing and auditing functions
• Assist, supervise and support any remote T&E process
• Viewed as a system specialist (subject matter expert) within their day to day tasks
• The Sr. Analyst may perform all duties of the Analyst position but under limited supervision and more ownership of the tasks
• Process, manage and reconcile the T&E pay cycles utilizing reporting from Concur and SAP
• Initiate daily and/or weekly payments to American Express through manipulating reports and uploading them to servers
• Execute reimbursement reports and distribute to the payroll team before the deadline
• Ability to manipulate data to provide analysis and insights with limited guidance
• Solves complex problems and appropriately taps resources from other areas to solve problems
• Research all discrepancies within remittance payments and/or issues with payments to employees
• Pull and upload the monthly accrual reports and ensure they match accordingly
• Manage the Corporate Card program to optimize spend, drive compliance, and mitigate risks
• Oversee T&E audits including working with the internal audit team on investigations, reporting on findings, and implementing strategies to resolve card abuse, policy violations, and improve overall compliance issues
• Ensure compliance with internal controls in accordance with policy and procedures and SOX requirements.
• Communicate with different areas of the business to obtain a broader understanding of their needs and how the T&E team can assist
• Look for areas of process improvement to ensure efficient and effective processing of T&E transactions.
• Provide information for monthly key performance indicators (KPI&rsquos).
Minimum Qualifications:
- • Relevant years of experience within the T&E and AP/Finance function.
• Proficient in using Concur Expense Management System
• Knowledgeable of the Business Travel Industry
• Experience and competence in using integrated ERP software (particularly SAP)
• Competent Microsoft Office user (PowerPoint, Word, Excel)
• Communicates information and ideas clearly, shares information broadly and listens carefully.
• Ability to work in a fast paced environment with strong organizational skills.
• Accustomed to working with deadlines.
• Detail oriented and the ability to maintain a high level of accuracy.
- • Excellent verbal and written communication skills.
• Quick learner and self-starter, capable of working independently or collaboratively.
• Detail oriented and the ability to maintain a high level of accuracy.
• Demonstrated ability to analyse information, think critically, and solve problems.
We are a dynamic organization that values innovation, teamwork, and customer satisfaction. Our team is committed to delivering high-quality results and providing exceptional service to our clients. We offer a collaborative work environment, opportunities for professional growth and development, and a competitive compensation package.
Join us and become part of a team that is shaping the future of business process improvement
Equal Opportunity Employer:
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
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