Pharmacy Operations Manager

7 days ago


Thoothukudi, Tamil Nadu, India beBeePharmacist Full time ₹ 6,00,000 - ₹ 12,00,000

At HealthSy Pharmacy, we are seeking a skilled and detail-oriented pharmacist to manage and oversee pharmacy operations at our retail store.

The ideal candidate will have strong knowledge of prescription decoding, medical abbreviations, and handwriting recognition, as well as excellent communication and customer service skills.

We offer competitive compensation and benefits for this role. To be considered, candidates must have a minimum Bachelor's degree in Pharmacy (B. Pharm) and a valid pharmacist license as per state or national regulations.

Candidates with experience in a retail pharmacy setting are preferred. We are looking for individuals who can provide clear explanations regarding medications and their usage, maintain accurate records, and work effectively in a team environment.

  • Responsibilities
  • Prescription Fulfilment: Attend prescriptions at the sales counter, ensure accurate dispensing, and provide advice on correct dosage and medication use.
  • Stock Management & Substitution: If prescribed medications are unavailable, source them from in-house pharmacies to ensure 100% fulfilment of the prescription.
  • Patient Counselling: Provide patients/customers with detailed information on medication usage, potential side effects, and health advice to ensure optimal therapeutic outcomes.
  • Delivery Coordination: Maintain a register for delivery requests and follow up to ensure timely and accurate delivery of medicines to customers.
  • Customer Support & Inquiries: Manage inbound calls with a focus on providing drug information, patient education, and responding to queries related to drug therapy, home delivery orders, and medication concerns.
  • Cash Handling: Assist with cash transactions and billing at the counter when needed.
  • Proper Storage & Security: Ensure that all medications are stored correctly, including temperature-sensitive drugs that require refrigeration and ensuring proper security measures are in place.
  • Inventory Verification: Conduct thorough checks of received stock, including quantity, MRP, batch number, and expiry date, before entering the data into the system.
  • Stock Entry & Cross-Verification: Accurately input stock data into the system and cross-check received items against the store's inventory records to maintain accuracy.
  • Regular Stock Audits: Perform regular physical stock counts, categorizing by type (e.g., Tablets, Syrups, Injections, etc.) twice a week, and verify fast-moving items on a daily basis.
  • Regulatory Compliance: Ensure compliance with state and national pharmacy laws, regulations, and HealthSy policies.


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