Air Quality Specialist

1 week ago

Mumbai, Maharashtra, India beBeeSupport Full time ₹ 6,00,000 - ₹ 8,00,000

Praan is an impact-focused deep-tech startup democratizing clean air using breakthrough filterless technology.

We put extreme attention to detail and love building technology that's aspirational. Every year, air pollution takes more than 7 million lives globally, with over 5% of premature children deaths in developing countries due to air pollution. Most solutions up until today have been too expensive or ineffective.

We are looking for a support specialist who can respond to customer inquiries, complaints, and feedback via phone, email, or chat with a focus on B2B and B2C clients. The ideal candidate will ensure prompt and courteous responses to maintain high customer satisfaction levels.

  • Provide timely and accurate updates on our products
  • Offer accurate and helpful information about our air purification solutions, services, policies, and procedures
  • Identify and resolve customer issues, especially focusing on installation and service needs

The successful candidate will have exceptional communication skills, strong problem-solving abilities, and the ability to handle multiple tasks efficiently in a fast-paced environment. They will also be adaptable to challenging customer interactions and changing situations.

We are an equal opportunity employer and do not discriminate based on race, religion, caste, gender, disability, or any other criteria. We care about working with great human beings.

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