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Operations Leader

2 weeks ago

Kohima, Nagaland, India beBeeManager Full time ₹ 60,00,000 - ₹ 1,00,00,000
Hotel Operations Manager

We are seeking a highly experienced and skilled hotel operations manager to lead our team. The successful candidate will oversee all aspects of hotel operations, ensuring seamless day-to-day management and exceptional guest experiences.


Key Responsibilities
  • Pre-Opening Planning & Execution:
    • Coordinate with project teams for smooth handover from construction to operations.
    • Develop detailed pre-opening timelines and budgets covering all operational departments.
    • Ensure brand standard implementation across rooms, food and beverage outlets, public areas, and back-of-house facilities.
    • Oversee operating supplies and equipment procurement for timely setup.
  • Team Building & HR Readiness:
    • Recruit, train, and mentor department heads and key team members to ensure service excellence.
    • Drive training programs focusing on standard operating procedures, brand culture, and guest service standards.
  • Sales, Marketing & Business Development:
    • Develop and implement the hotel's sales and marketing strategy in alignment with corporate teams.
    • Build relationships with local corporations and travel partners to generate buzz and bookings.
    • Establish online presence, pricing strategy, and distribution channels.
  • Financial & Budgetary Controls:
    • Prepare and monitor budgets to ensure cost control and financial efficiency.
    • Implement revenue management systems and forecasting tools for optimal business performance.
  • Licensing & Compliance:
    • Oversee acquisition of necessary licenses and permits for hotel operations.
    • Ensure adherence to safety, security, health, and environmental standards.
  • Operational Readiness & Launch:
    • Conduct mock drills, soft openings, and trial runs to fine-tune guest experiences.
    • Ensure operational excellence for a seamless grand opening.