Customer Service Representative

3 weeks ago


Mumbai, Maharashtra, India FYI CREATIVE MARKETING Full time

Position: Full Time

Job Summary

FYI CREATIVE MARKETING is seeking a skilled Customer Service Representative to join our team. As a Tele-sales Representative for Audience Development, you will be responsible for contacting potential or existing customers to inform them about our events and services.

Key Responsibilities

  • Contacting customers to inform them about our events and services using scripts.
  • Answering questions about our events and services.
  • Asking questions to understand customer requirements and close sales.
  • Directing prospects to the field sales team when needed.
  • Entering and updating customer information in the database.
  • Keeping records of calls and sales and noting down useful information.

Requirements

  • A Bachelor's Degree in any discipline.
  • 1 year experience as a tele-sales/customer service representative.
  • Proven track record of successfully meeting sales targets over the phone.
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
  • Ability to learn about products and services and describe/explain them to prospects.
  • Excellent knowledge of English.
  • Excellent communication and interpersonal skills.
  • Cool-tempered and able to handle rejection.
  • Outstanding negotiation skills with the ability to resolve issues and address complaints.

About FYI CREATIVE MARKETING

FYI CREATIVE MARKETING is a dynamic and innovative marketing agency dedicated to delivering exceptional results for our clients. We are committed to providing our customers with the highest level of service and support.



  • Mumbai, Maharashtra, India Titan Jet Care Service Limited Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Call Center Representative to join our team at Titan Jet Care Service Limited. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through various communication channels.Key ResponsibilitiesManage a high volume of customer...


  • Mumbai, Maharashtra, India Titan Jet Care Service Limited Full time

    Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at Titan Jet Care Service Limited. As a key member of our customer support team, you will play a vital role in ensuring exceptional customer experiences.Key ResponsibilitiesManage a high volume of inbound and outbound calls in a timely and efficient mannerUtilize...


  • Mumbai, Maharashtra, India GCS Consulting Services Full time

    Job Summary:This is a full-time role for a Customer Service Representative at GCS Consulting Services. The Customer Service Representative will be responsible for addressing customer queries, resolving issues, ensuring customer satisfaction, and enhancing the overall customer experience.Key Responsibilities:Address customer inquiries and resolve issues in a...


  • Mumbai, Maharashtra, India A2Tech Full time

    Customer Service RepresentativeAt A2Tech, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for resolving customer queries and complaints in a timely and professional manner.Key Responsibilities:Respond to customer inquiries and resolve issues in a courteous and...


  • Mumbai, Maharashtra, India Indent Logistics Solutions Pvt Ltd Full time

    **Job Role:** Customer Service RepresentativeWe are seeking a talented Customer Service Representative to join our team at Indent Logistics Solutions Pvt Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.**Key Responsibilities:**On-board new clients to our platformProvide after-sales...


  • Mumbai, Maharashtra, India Hospital staff Full time

    Job Title: Customer Service RepresentativeJob Description:We are seeking a skilled Customer Service Representative to join our team at Hospital Staff. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Respond to customer inquiries in a timely and professional...


  • Mumbai, Maharashtra, India bbcollective Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at Burgundy Brand Collective. As a Customer Service Representative, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive experience in our stores.Key...


  • Mumbai, Maharashtra, India konrad integrated Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a Customer Service Representative to join our team at Konrad Integrated. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities: Provide customer service to clients via phone, email, and in-person Respond...


  • Mumbai, Maharashtra, India White Force Outsourcing Pvt Ltd Full time

    About the RoleWe are seeking a results-driven individual to join our team as a Customer Service and Activation representative.The ideal candidate will be responsible for handling inbound and outbound calls to offer our financial credit products to retail customers.Key responsibilities include:Providing exceptional customer service and supportOffering...


  • Mumbai, Maharashtra, India Cathay Pacific Airways Limited Full time

    Customer Service RepresentativeCathay Pacific Airways Limited is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our global customers through various digital and telephone channels.Key Responsibilities:Provide customer...


  • Mumbai, Maharashtra, India Next15 Full time

    Customer Service RepresentativeAt {company}, we are seeking a skilled Customer Service Representative to join our team. Key responsibilities include responding to customer inquiries, resolving issues, and providing exceptional service. The ideal candidate should possess excellent communication skills and the ability to resolve conflicts effectively.Key...


  • Mumbai, Maharashtra, India bbcollective Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at Burgundy Brand Collective. As a Customer Service Representative, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive experience in our stores.Key...


  • Mumbai, Maharashtra, India TeamLease Digital Full time

    We are looking for a skilled Customer Service Representative to join our team at TeamLease Digital. As a key member of our customer support team, you will be responsible for handling customer inquiries and providing timely and effective solutions.Key Responsibilities: Understanding the products and services provided by the company. Preparing company policies...


  • Navi Mumbai, Maharashtra, India Iqraplacement Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Iqraplacement. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers through various servicing channels, ensuring that their queries are...


  • Mumbai, Maharashtra, India Destino Infotech Pvt Ltd Full time

    Job Description for Customer Service Representative at Destino Infotech Pvt LtdAre you a graduate looking for a career in customer service? We are seeking a highly motivated and experienced BPO agent to join our team as a customer service representative. Key Responsibilities: • Handle customer inquiries and resolve their queries over chat and calls. •...


  • Mumbai, Maharashtra, India Insta Transfer Biz Pvt. Ltd. Full time

    At Insta Transfer Biz Pvt. Ltd., we are seeking a skilled Customer Service Representative to handle phone calls and communicate our products and services to existing and prospective customers.The ideal candidate will possess excellent interpersonal skills and be able to effectively communicate with customers to understand their specifications and...


  • Mumbai, Maharashtra, India Hospital staff Full time

    HospitalStaff is a leading organization providing 100% free job services.Job Title: Customer Service RepresentativeLocation: BorivaliExperience: 1 Year in IPD OPDSalary: ₹15,000 (negotiable based on experience and interview)Shift: Rotational ShiftKey Skills:• Excellent communication skills• Good computer skillsJob Overview:HospitalStaff provides free...


  • Mumbai, Maharashtra, India FLY Consulting Services Full time

    Job SummaryFLY Consulting Services is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling international voice calls and providing excellent customer service skills.Responsibilities• Handle international voice calls with professionalism and courtesy• Respond to...


  • Mumbai, Maharashtra, India Right Vision Consultancy Services Full time

    Company OverviewRight Vision Consultancy Services is a leading B2B services marketplace for Cross-Functional Business Outsourcing, Consulting, and Execution needs. As a trusted consulting firm in India, we offer customized solutions and services to businesses across industries and geographies. Our range of services includes HR, Audit, Risk Advisory, Tax,...


  • Mumbai, Maharashtra, India High Fly Dream Full time

    We are seeking a dedicated and detail-oriented Customer Service Representative to join our team at High Fly Dream. The ideal candidate will have a strong understanding of fare rules, ticketing processes, and travel regulations.Key Responsibilities:Handle customer inquiries and provide accurate information regarding flight schedules, fares, and available...