Information Technology Infrastructure Specialist
2 weeks ago
About the Role
Arahas Technologies Private Limited is a leading Geospatial IT and AI Company with over two decades of expertise. We have a diverse client base covering Smart Cities, Utilities, Agriculture, Renewable Energy, Defense, and Environment & Social Governance (ESG). Our company offers integrated sustainable solutions using Geo-spatial & IT platforms, from data collection to AI/Analytics and Insights.
Job Description
This is a full-time role for an IT Infrastructure Management Professional with 2 - 4 years of experience to manage and support IT operations, hardware, software, and network environments at Arahas located in Gurugram. Immediate joiners will be considered.
Key Responsibilities
- Manage daily incident operations and resolve escalations.
- Install and configure Windows 10, Windows Server 2012/2019, and software on user systems.
- Troubleshoot and support hardware, software, and LAN issues.
- Configure MS Outlook, McAfee ENS, and endpoint encryption.
- Set up WFH configurations for laptops/desktops and network printers.
- Use network diagnostics (Tracert, Ping, Nslookup, Netstat).
- Administer remote tools (SCCM, TeamViewer) and manage asset tracking.
- Handle Active Directory user management and Group Policy.
- Provide L1 support via chat, email, and phone across India.
- Configure VPNs, MFA, and VMware support.
- Maintain logs and documentation for audits.
Requirements
- Proficiency in remote tools, network commands, Active Directory, and VPN management.
- Strong troubleshooting and communication skills.
- Strong problem-solving and analytical skills.
About Us
Arahas Technologies Private Limited is a leading Geospatial IT and AI Company with over two decades of expertise.
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